Support Analyst
$60.32kGrabJobs
Little Wheel is a gambling technology company building products to give players an edge. We are expanding across all states we operate in, and our team is a key driver in our success. Little Wheel is seeking a highly motivated Support Analyst to join our Operations team remotely, based in the US (MI/NJ/PA/WV). As a Support Analyst, you will be crucial in assisting our clients in resolving technical issues related to gambling products and providing exceptional customer service. In this position, you will work with a small group of clients we treat as business partners. You will be responsible for troubleshooting software issues and providing timely resolutions to minimize downtime and maximize client satisfaction. Additionally, you will collaborate with our development team to identify and implement long-term solutions for recurring technical issues. Responsibilities Responding to customer inquiries and providing technical assistance via phone, email, and chat Troubleshooting software issues, diagnosing technical problems, and providing effective solutions Documenting customer interactions, including the details of their issues and the resolutions provided Providing exceptional customer service and ensuring client satisfaction Collaborating with the development team to identify and implement long-term solutions for recurring technical issues Assisting in the testing and implementation of software updates and new releases You will be assigned 5x 8 hour shifts, Monday to Sunday. Shifts are a mix of 8am to 4pm, 10am to 6pm, 12pm to 8pm, with days rotating week to week. We will discuss your preferences during the hiring process. Experience in a support role, preferably in Finance, Gambling, or Technology Excellent problem-solving and analytical skills with the ability to think critically and troubleshoot technical issues Exceptional communication and customer service skills, both verbal and written Ability to work independently, prioritize tasks, and meet deadlines Detail-oriented with a high level of accuracy in documentation and data entry Age 21+ and resident of MI/NJ/PA/WV (Regulatory Requirements) Health Care Plan Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Work From Home Home Office Equipment Salary $60,320/year Quarterly bonuses up to 100% of pay
$145k - $175k
...ship and get used — fast. What You'll Do GTM Analysis & Decision Support Deliver decision-ready analysis across Sales, Marketing, and... ...requests. Bring a point of view on where AI can replace manual analyst work versus where it can't — you should be as comfortable prompting...SuggestedLive inShift workGrabJobs
Vallejo, CA8 hours ago- ...Information Technology Full Time Position Description As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided...SuggestedFull timeWork experience placementNight shift
Reynolds & Reynolds Inc
Vallejo, CA2 days ago - ...out of the office. We are seeking a results-oriented and highly experienced Staff Business Systems Analyst to join our team, focusing on optimizing and supporting our core Finance and Accounting systems, with a primary emphasis on NetSuite ERP. This role will act...SuggestedContract workWork at officeLocal areaRemote workFlexible hours
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Vallejo, CA1 day ago $81.67k - $94.55k
...Napa Valley College is seeking an Applications Support Analyst for the Institutional Technology department. The incumbent in this position will be providing technical, procedural, and process support for assigned functional areas for application and Enterprise Resource...SuggestedFull timeNapa Valley College
Vallejo, CA19 hours ago- ...guidance and direction of more senior staff. This includes providing operational and financial reporting, analysis and consultation in support of organizational strategic goals; providing resource allocation support including business case development; and collaborating...SuggestedWork experience placement
- ...primary and/or specialty care departments. This includes providing operational and financial reporting, analysis and consultation in support of organizational strategic goals; providing resource allocation support including business case development; and collaborating...Work experience placement
$19.28 - $28.89 per hour
...About The Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network... ...Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you’ll play a critical role in successful...Minimum wageTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaRelocationFlexible hoursH&R Block
Vallejo, CA3 days ago$23.5 per hour
...location. Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer. Works under general supervision.Deskside Support Experience and 3 yearsDesktop Break/Fix Experience and 3 yearsField Technician Dispatch Experience and 3 yearsLaptop Break/Fix...Full timeContract workShift workAA2IT
Napa, CA1 day ago$25.58 - $31.26 per hour
...Summary/Overview: Under the supervision of the IT Director, the IT Technician is responsible for providing onsite and remote customer support on computer and phone systems to internal and external users at all sites. CommuniCare+OLE provides an inclusive workplace that...Hourly payFull timePart timeWork experience placementRemote workFlexible hoursCommuniCare+OLE
Napa, CA1 day ago- Job Description Job Description Description: Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders...Work experience placement
Westamerica Bank
Suisun, CA13 days ago $17 - $19 per hour
...Full Time) ~ Parking & Transit Flexible Spending Accounts ~401(k) (Eligible after 1 year of service + 1000 work hours) ~ Legal Support Plan ~ Employee Assistance Program & Mental Health Support Service ~ Complimentary Club Membership and Discounts on Active Products...Hourly payFull timePart timeWork experience placementLocal areaFlexible hoursShift work$28 - $35 per hour
Job Description Job Description Field Technician – Drive Your Career Forward with Guardian Data! Travel: 30-50% You don't need a deep IT background to succeed in this role. As a Field Technician, you are trained to safely collect old computers, hard drives, and...Hourly payImmediate startGuardian Data LLC
Vallejo, CA2 days ago- ...Product Specialist Location: Fairfield, CA Job Description Department Overview: The IT Operations Tools Team manages IT Operations Support Systems (OSS), also known as the Telecom Network Portal (TNP). This platform serves as a system of authority for telecom and IP network...For contractorsNight shift
TheCorporate
Benicia, CA4 days ago $22 - $25 per hour
...Autism Support TechnicianBenicia, California$22- $25Behavioral Caregiver's at Maxim Healthcare Services provide support and caregiving... ...Behavioral Technician's work closely with the Board Certified Behavior Analyst (BCBA) to implement the behavioral care plan and keep track of...Full timePart timeMaxim Health Systems
Benicia, CA1 day ago- Vallejo, CA: Field Technician: Requirements: Ability to install equipment onto machinery, basic heavy equipment knowledge, electrical and basic linux troubleshooting skills, and ability to run scripts and commands in linux skills. Work independently...
Apex Informatics
Vallejo, CA3 days ago - ...The Job We’re seeking a compassionate and people-oriented Patient Support Specialist to join our growing team. In this role, you’ll be the primary point of contact for patients using our at-home sleep study, guiding them through every step and ensuring they feel supported...Remote workFlexible hours
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Vallejo, CA19 hours ago - ...consultative project professional to align stakeholders, develop business requirements, and drive initiatives to completion. You will support strategic planning, map current and future-state processes, and monitor performance metrics while collaborating across vendor teams...
Kaiser Permanente
Vallejo, CA4 days ago $55k - $65k
...hand tools, including comfort operating ladders, bucket trucks, and lifts at heights up to 30 feet. Operate field vehicles and tow support trailers safely while adhering to environmental and workplace safety protocols. What This Role is Not This isn't a desk-...Local areaRemote workMonday to FridayFlock
Vallejo, CA6 days ago$35 - $60 per hour
About the role The Mobile Diesel Service PacLease Technician is responsible for performing diagnostics, repairs, and maintenance on Peterbilt heavy-duty trucks and related equipment in the field. This role requires a high level of technical skill, independence, and...Work at officeLocal areaImmediate startShift workCoast Counties Truck & Equipment Co.
Vallejo, CA4 days ago- ...grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group facilitation, and collaboration with teachers and...Full time
Milton Hershey School
Vallejo, CA7 days ago $90k - $100k
...a passion for providing high-quality mental health care through telehealth services. The ideal candidate will be responsible for supporting diverse clients by utilizing evidence-based therapeutic practices, ensuring a holistic approach to mental health care. About the...Full timeRemote workFlexible hoursFamilias First Counseling Solutions
Vallejo, CA21 days ago$120k - $150k
...core values showcase who we are and we strive to focus on excellence and sincerity. We are looking for a technically fluent Product Support Specialist to serve as a trusted partner to our customers throughout their journey with AccessFlow. In this role, you will own the...Remote workGrabJobs
Vallejo, CA19 hours ago- ...Greenwing, and Sonoma-Cutrer. The Sales Planning, Insights, and Enablement Analyst will work at the intersection of data, sales strategy, and customer planning to identify insights, support integrated business planning, and market execution. Responsibilities include...Local areaShift work
The Duckhorn Portfolio The Duckhorn Portfolio
Napa, CA5 days ago $110k - $130k
...edge technology to deliver high-quality telehealth services, ensuring that individuals have convenient access to vital mental health support. Our vision is to create a community where everyone can seek help in a comfortable and effective manner. Work Environment\n As...Full timeRemote workFlexible hoursHeart Harmony Mental Health Clinic
Vallejo, CA21 days ago- Event Specialist CROSSMARK is a leading sales and marketing services company founded in 1908, and for over 100 years we have been working with retailers and manufacturers to increase product sales by employing more than 30,000 associates throughout the United States...
CROSSMARK
American Canyon, CA4 days ago - Job Description The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco. Position Summary Responsible for overseeing employees and...Full timeTemporary workApprenticeshipWork at office
Elijahhouseliving
Vallejo, CA3 days ago - ...Purpose: The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company...
Phenom People
Vallejo, CA3 days ago $28.85 - $31.74 per hour
...responsible for locating housing units, working closely with landlords, collaborating with service providers, and providing general housing support to ensure that homeless individuals and/or families can secure and maintain housing. The People and Culture: You will be surrounded...Hourly payPermanent employmentContract workLocal areaFlexible hoursWeekend workAfternoon shiftAbode Services
Vallejo, CA4 days ago- Event Specialist (product demonstration) CROSSMARK is a leading sales and marketing services company founded in 1908, and for over 100 years we have been working with retailers and manufacturers to increase product sales by employing more than 30,000 associates throughout...Weekly pay
CROSSMARK
American Canyon, CA4 days ago $80k - $104k
...Responsibilities\n \n Conduct thorough assessments of patients' mental health status through individual teletherapy sessions, ensuring a supportive and engaging atmosphere. \n Develop personalized therapy plans tailored to each client's unique needs, employing evidence-...Full timeRemote workRelocation packageFlexible hoursUltimate Energy Wellness Center
Vallejo, CA6 days ago
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