Human Resources Business Partner

Description

Position Summary


The HR Business Partner (HRBP) acts as a strategic partner to the organization's leadership, aligning human resources strategies with business objectives to drive organizational success. This role focuses on workforce planning, employee relations, talent management, and organizational development to ensure business goals are met while maintaining a positive and engaged workforce.


Key Responsibilities


Employee and Management Support

• Serve as the main point of contact for employees with human resources questions, including but not limited to benefits, compensation, safety, and organization-wide policies and procedures.

• Facilitate the rollout of HR programs, policies, and initiatives within assigned business units.

• Ensure compliance with employment laws, regulations, and company policies.

• Support diversity, equity, and inclusion (DEI) initiatives.

Performance Management

• Educate supervisors in performance management best practices.

• Provide guidance to supervisors as they coach, correct, and mentor staff.

• Provide support for supervisors' performance management activities, including but not limited to ensuring that performance concerns and the responses are adequately documented and filed.

Culture and Compliance

• Wherever possible in all activities, act in the best interest of City Net to reduce organizational risk, and comply with all contracts, applicable laws, regulations, labor codes, and City Net policies.

• Establish, update, and maintain Human Resources-related procedures to ensure efficient organizational functioning and compliance.

• Update Employee Handbook at least annually to ensure it is accurate, accessible, current, consistent, and compliant.

• Maintain a working knowledge of national, statewide, and local laws, regulations, and leading practices that affect HR policies and procedures.

• Ensure fair and timely resolution to HR-related organizational concerns and employee disputes.

Wellness and Safety

• Administer Workers' Compensation and Disability claims and to all requests for Leave and/or Reasonable Accommodations.

• Educate current and potential staff on City Net's compensation and benefits.

• Answer current and potential staff questions about health insurance and vacation and sick leave policies/accruals.

• Ensure that the organization is OSHA-compliant, manage the OSHA log, and develop and implement organization-wide procedures for safety, ergonomics, and emergency preparedness.

Qualifications

• Minimum one (1) year of California-specific HR work

• Proven history of meeting or exceeding challenging goals

• Basic understanding of and/or familiarity with resources regarding national and California-specific HR regulations and best practices, particularly in nonprofit organizations and organizations with over 50 employees

• Excellent sense of discretion and respect for confidentiality

• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy

Requirements

Qualifications

• Minimum one (1) year of California-specific HR work

• Proven history of meeting or exceeding challenging goals

• Basic understanding of and/or familiarity with resources regarding national and California-specific HR regulations and best practices, particularly in nonprofit organizations and organizations with over 50 employees

• Excellent sense of discretion and respect for confidentiality

• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy

Physical Requirements

• Ability to sit, stand, walk, and move throughout office and organizational locations for extended periods of time.

• Ability to use standard office equipment, including computers, phones, printers, and other technology systems for prolonged periods.

• Ability to occasionally lift, carry, or move materials weighing up to approximately 20 pounds.

• Ability to read, analyze, interpret, and apply policies, procedures, laws, regulations, reports, and employee-related documentation.

• Ability to maintain concentration, prioritize competing responsibilities, and manage multiple tasks in a fast-paced environment.

• Ability to communicate clearly and professionally, both verbally and in writing, with employees, supervisors, leadership, vendors, and external agencies.

• Ability to conduct meetings, trainings, coaching conversations, and employee relations discussions in a professional and respectful manner.

• Ability to exercise sound judgment, discretion, and confidentiality while handling sensitive employee and organizational matters.

• Ability to effectively respond to stressful, emotionally sensitive, or high-pressure situations involving employee concerns, workplace conflict, or compliance matters.

• Ability to adapt to changing organizational priorities and maintain professionalism under deadlines and frequent interruptions.

Working Conditions

• Work is primarily performed in an office and administrative environment with frequent use of computers and digital communication systems.

• Position requires regular interaction with employees, leadership, external vendors, benefit providers, and government agencies.

• May require travel between organizational sites, meetings, trainings, or events.

• Work environment may involve handling confidential, sensitive, or emotionally charged employee relations matters.

• Position may occasionally require evening or weekend work to support organizational needs, trainings, investigations, or special projects.

• Fast-paced work environment with competing priorities, deadlines, and frequent interruptions.

• Requires strict adherence to confidentiality standards, organizational policies, and applicable employment laws and regulations.

• Position requires maintaining professionalism, sound judgment, and effective communication while supporting employees and organizational leadership.