Field Service Technician

The Role:

Insight Global is looking for a Field Service Engineer to join a leading equipment manufacturer within the semiconductor industry. This individual will be responsible for working onsite at one of their client sites in Boise, ID, as well as traveling up to 80% of the time nationally. This Engineer will be a part of the tool install team responsible for taking equipment from freight to functioning. This includes laying out all of the components to ensure everything that is required arrived to the client. Following standard operating procedures to ensure that the components are put together correctly. This individual will thrive in a team environment as they’ll work alongside other tenured Engineers in order to ensure the tool becomes operable within the time allotted. Additionally, the Engineer is going to be responsible for troubleshooting any problems that might arise during this process and finding the right solution given the circumstances. This individual will primarily be supporting their home site however this role will transition to a traveling position where they will need to be able to travel across the nation to support other client sites if their home base slows down.

All travel is paid for including Flight, Hotel, Rental Car, and food ($444/wk in per diem).

Additional responsibilities:

• Perform Installation of semiconductor processing equipment
• Maintaining records and reports as required
• Coordinates activities with peers, supervisors, and customers
• Order and install components
• Responds to emergency service calls as needed Instructs customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.
• Employees must also maintain standards of conduct to maintain credentials for being on customer site

Required Skills & Experience

• 2 years of experience with maintenance, troubleshooting, or installing equipment
• Strong knowledge of mechanical and electrical systems
• Ability to work overtime and travel to other sites on an as needed basis

Nice to Have Skills & Experience

• Bachelors Degree in Electrical or Mechanical Engineering Experience working with / troubleshooting robotic equipment
• Experience supporting semiconductor equipment
• Military experience

Compensation:

$25/hr + $444/week in Per Diem when traveling

Exact compensation may vary based on several factors, including skills, experience, and education.

Healthcare benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, financial protection benefits, as well as HSA, FSA, and DCFSA account options. 401k retirement account access is offered starting on the 90th day with employer matching after one year of service. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.