Assistant Department Manager

About the Job Role: Assistant Reconditioning Manager Location: San Francisco, CA (Onsite) Employment Type: Full-Time Annual Salary: $90,000 - $125,000 per year About Ever Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline. Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. About the Role You will run the floor day-to-day under the Reconditioning Manager: keep units moving through the pipeline, hold the quality bar, and coach the technicians doing the work. This is an execution role, not a design-the-system role. You take the workflow and standards the Recon Manager builds and make sure they hold up in real time, shift after shift, and you flag what's not working so the system gets better. What You'll Own Run day-to-day floor operations for your shift or zone; hit the throughput, quality, and cost targets the Recon Manager sets Hold the quality standard on every unit before it moves to the next stage Directly supervise and coach technicians on the floor; be the first point of contact for questions, blockers, and callouts Execute SOPs as written; flag gaps or inconsistencies back to the Recon Manager instead of freelancing fixes Step in for the Recon Manager on floor coverage, scheduling, and vendor coordination when they're out Run daily standups and shift handoffs so the team knows the priorities for the day Support root-cause problem-solving on defects and delays; don't just patch and move a unit along Enforce health, safety, and compliance standards on the floor without exception WIP Management Track the active work queue for your shift or zone; know what every unit is waiting on Hold WIP limits per stage and flag to the Recon Manager the moment a stage starts backing up Complete accurate handoff documentation at every pipeline stage (ingress, inspect, repair, detail, photo) Escalate stalled units and vendor SLA misses same-day, not at the next check-in Team Development Onboard new technicians using the certification path the Recon Manager builds Give real-time, competency-based feedback on the floor, not just at review time Identify skill gaps and close them with targeted coaching, or elevate to the Recon Manager for structured training Support service advisors on documentation standards, communication, and handoff ownership Recognize good work publicly and address gaps directly and promptly Qualifications & Fit What You Bring: 2+ years in a supervisory or lead role in automotive, recon, or lean manufacturing environments Comfortable running a floor day-to-day, not just working a bay Experience coaching frontline technicians; you know the difference between managing and coaching Working knowledge of lean principles (5S, kaizen, WIP limits) and eagerness to run kaizen events Comfortable using data and dashboards to make same-day calls, not just to report on them Valid driver's license with a clean record Ability to work a flexible schedule including weekends during launch phase Technical Skills Knowledge of dealership management systems and inventory software. Understanding of EV systems and high-voltage safety preferred. Ability to analyze operational KPIs and production reports. Lean/Six Sigma experience is a plus. Physical Requirements Stand and walk for extended periods. Lift up to 50 pounds. Work indoors and outdoors around moving vehicles and shop equipment. Safely operate vehicles throughout the facility. Benefits Competitive salary Health, dental, and vision insurance PTO 401(k) plan Why Ever and this Role? Lead one of the fastest-growing EV reconditioning operations in the U.S. Work with the latest EV brands and technology. Directly influence customer experience and vehicle quality. Help shape the future of automotive retail. Ever is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply. #J-18808-Ljbffr