Senior Data Center Support Services Technician - Washington Vets to Tech (WaV2T)

About the Opportunity Oracle is proud to partner with Washington Vets to Tech (WaV2T) to support transitioning service members, veterans, and military spouses as they begin their civilian technology careers. If you have completed the Server and Cloud Application: Data Center Technician Pathway, this is your opportunity to apply your hands‑on training, industry certifications, and mission‑driven discipline in one of Oracle’s world‑class data centers. Role Overview As an Oracle Data Center Technician, you will serve as a vital liaison between engineering teams and the physical data center operations. You will troubleshoot and resolve server, network, and facilities issues, ensuring that Oracle’s cloud services remain robust and reliable. Your experience with mission‑critical operations, documentation, and structured procedures will enable you to thrive in Oracle’s dynamic, 24/7 data centers. Responsibilities Leverage WaV2T training and CompTIA certifications to install, maintain, and optimize server and network hardware. Respond to and triage incidents affecting facility or IT operations using your operational prioritization and incident response skills. Diagnose and repair servers and networking equipment in accordance with Oracle’s and industry best practices. Serve as a technical liaison, communicating clearly with technical and non‑technical teams. Manage inventory and logistics, ensuring accurate record‑keeping of assets and spare parts. Participate in 24/7 shift rotations to support continuous operations, demonstrating teamwork and adaptability in a mission‑critical environment. Plan and commission new rack equipment, assist with data center white space design, and perform structured fiber and copper cabling. Adhere to compliance, safety, and environmental regulations, reflecting the high standards of your military and WaV2T background. Required Skills & Experience Successful completion of the Server and Cloud Application: Data Center Technician Pathway (WaV2T), including CompTIA Tech+ and/or Linux+ certification or equivalent military technical training/work experience. 0–1 year’s experience in IT infrastructure, military communications, electronics, or data center support roles (including experience gained during military service). Proficiency in troubleshooting servers, networking devices, and IT equipment—enhanced by hands‑on labs and real‑world scenario training. Knowledge of data center operations, including electrical, cooling, airflow management (hot aisle/cold aisle), and commissioning rack equipment. Strong skills in structured cabling (fiber and copper) and inventory management. Understanding of systems administration (Linux and/or Windows, command line), core OS services (SSH, Telnet, RDP, FTP, NFS, DNS, DHCP), networking fundamentals (DNS, TCP/IP), and IT hardware concepts (RAID, SAN, x86, SCSI, FC, Ethernet, remote management tools). Physically able to lift up to 25 kg and work in confined or elevated settings. Must be located near or willing to relocate to Texas. Professional Attributes Mission‑focused discipline, exceptional documentation, and strong time‑management skills. Demonstrated teamwork, clear communication, and the ability to follow procedures under pressure. Commitment to continuous learning, safety, and compliance. Adaptability to new systems and willingness to contribute to a collaborative environment. Preferred Qualifications Academic Computer Science certificate (18 college credits) via WaV2T/Saint Martin’s University. Experience with incident response, escalation, and change management in a technical setting. Exposure to professional development activities such as resume building, LinkedIn optimization, and mock interviews. Disclaimer Certain U.S. based or U.S. customer or client‑facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Compensation Range (US) Hourly: $27.64 – $56.83; Yearly: $57,500 – $118,200. Benefits Medical, dental, and vision insurance. Short term and long term disability. Life insurance and AD&D. Supplemental life insurance (Employee/Spouse/Child). Health care and dependent care Flexible Spending Accounts. Pre‑tax commuter and parking benefits. 401(k) savings and investment plan with company match. Paid time off and paid sick leave. Paid parental leave and adoption assistance. Employee stock purchase plan. Financial planning and legal services. Voluntary benefits including auto, homeowner and pet insurance. Equal Employment Opportunity Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider qualified applicants with arrest and conviction records pursuant to applicable law. #J-18808-Ljbffr Oracle