Quality Assurance Coordinator, Ophthalmology Clinical Research

Why UT Southwestern? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! Benefits UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! Job Summary The Quality Assurance Coordinator will be based within the Department of Ophthalmology Clinical Research Unit (CRU) and will work collaboratively under the supervision of CRU Management to support the quality, regulatory, operational, and administrative functions of the Clinical Research Unit. This position is responsible for coordinating quality assurance and regulatory activities to ensure compliance with institutional, sponsor, federal, and Good Clinical Practice (GCP) requirements while supporting the efficient conduct of clinical research operations. Responsibilities include performing Regulatory responsibilities, quality and compliance oversight, data analysis and reporting, process improvement initiatives, audit coordination, and staff education. The position also supports CRU operations, including but not limited to clinical trial billing compliance, finance-related activities, grants and contracts administration, budgeting support, documentation review, work queue management, operational reporting, and special projects as assigned. Working closely with investigators, research personnel, institutional offices, sponsors, and support departments, the Quality Assurance Coordinator contributes to maintaining regulatory compliance, operational efficiency, data integrity, and high-quality clinical research operations. Required Experience and Education Education Associate's Degree in related field Experience 3 years of experience An equivalent combination of education and experience may be considered in lieu of the required degree. Preferred Education Job Duties Bachelor's Degree and experience working in healthcare facility preferred. Works in collaboration with management, support services and clinical departments to meet designated dashboard standards and reports weekly to the leadership team and graph package participants. Performs complex data analysis, develops methodologies for analyzing and presenting data. Plans, coordinates, and conducts audits in the areas assigned, analyzes collected data, reports trends and outcomes and proposes solutions from audit findings. Provides input to identify quality and process improvement opportunities. Provides department support through data analysis, work queue resolution and special projects assigned by department leadership. Assists with claim edits, documentation review and performs necessary action to correct errors. Initiates/updates training material and conducts training when/where applicable. Communicates results effectively to customers. Communicates regularly and effectively with team members and leadership. Points out system or process problems when noticed; engages the team in problem solving. Provides a high level of customer service while meeting project and presentation deadlines. Provides working supervision to groups of administrative and/or technical positions. Coordinates staff education programs and training seminars as necessary. Duties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records. Performs other duties as assigned. Security and EEO Statement Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Primary Location Texas-Dallas-5323 Harry Hines Blvd Work Locations 5323 Harry Hines Blvd Job Professional & Executive Organization 419000 - OP-Department Administration Schedule Full-time Shift Day Job Job Type Standard Job Posting Jul 23, 2026, 4:11:49 AM #J-18808-Ljbffr UT Southwestern Medical Center