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Business Development Representative

$70.3k

IICRC

Business Development Representative

We're looking for a relationship-driven Business Development Representative to help grow our cleaning and restoration business. This role is primarily responsible for generating new business through networking, referrals, and strong client relationships. As a growing company, this is a hands-on role where you'll help build our sales pipeline, strengthen partnerships, and own day-to-day communications and invoice support. This role requires balancing outbound business development with real-time coordination of customer needs throughout the day. You will be supported through company-provided systems, CRM tools, and call center support on non-restoration calls.

Business Development & Sales

  • Identify and build relationships with referral sources (insurance agents, property managers, business owners, etc.)
  • Conduct regular outreach, including phone calls, in-person visits, and networking events
  • Schedule and lead meetings with prospective clients and partners
  • Deliver presentations to organizations and community groups
  • Generate new business opportunities and support conversion to active jobs
  • Maintain consistent follow-up with prospects and referral partners

Client Relationship Management

  • Serve as the primary point of contact for clients and referral partners
  • Serve as the primary point of contact for restoration calls during business hours, communicating with field team to ensure timely response and coordination of service
  • Maintain strong, ongoing relationships to drive repeat and referral business
  • Ensure a high level of customer satisfaction through clear communication and follow-through

Operations & Team Coordination (Startup Support)

  • Coordinate daily scheduling to ensure efficient job flow
  • Coordinate with technicians to ensure smooth handoff from sales to job execution
  • Ensure basic job documentation, customer records, and workflow tracking information is updated within company systems
  • Maintain contacts, jobs, and referral sources in company CRM
  • Support invoicing, client and insurance company payment follow-up, and job close-out processes
  • Coach technicians on customer communication and identifying potential opportunities in the field

Marketing & Community Presence

  • Actively participate in networking groups, community events, and industry organizations
  • Support the development of marketing materials and outreach strategies
  • Represent the company professionally in all external interactions

What Success Looks Like

  • Building a consistent pipeline of new referral partners and opportunities
  • Generating steady revenue growth through new and repeat business
  • Maintaining strong relationships that lead to ongoing referrals
  • Demonstrating consistent sales activity (calls, meetings, networking)
  • Supporting smooth coordination between sales and operations

The Ideal Candidate Is

  • A strong relationship builder who enjoys networking and being out in the community
  • A self-starter who can manage their time and stay organized without heavy oversight
  • Comfortable with ambiguity and helping build processes as the company grows
  • A clear and confident communicator, both verbally and in writing
  • Highly accountable, with strong follow-through and professionalism
  • Someone with a growth mindset who is eager to learn, adapt, and take initiative

Qualifications

Experience in sales, business development, or relationship-based roles preferred Experience in restoration, construction, or service-based industries is a plus, but not required Valid driver's license and ability to travel locally on a regular basis is required Comfortable using basic technology (CRM systems, email, spreadsheets, etc.)

Compensation

Base salary + performance-based bonus/commission tied to revenue growth Compensation: $70,304.00 per year

Welcome to Voda Cleaning and Restoration!

Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.

At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake.

What sets Voda Cleaning and Restoration apart?

  1. Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable.
  2. Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
  3. Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force.
  4. Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs.
  5. Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress.
  6. Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth.
  7. Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.

So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us.

Join us and be a part of something extraordinary! Apply now and become part of a greater mission!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.

IICRC
Vacancy posted 3 days ago
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