CSOC Analyst
Tanger Factory Outlet Centers
About the CompanyAt Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we’ve spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers.We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions—we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen.Tanger team members are our most important asset, and we’re proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart. And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together.About the RoleIn our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a CSOC AnalystThis role offers the opportunity to work both independently and collaboratively,supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies.About the Tanger Perks:Competitive salaryGenerous Suite of Medical, Dental, and Vision Benefits401(k) matchPaid PTO and HolidaysPaid Volunteer HoursTeam Member Paid Leave ProgramsTuition ReimbursementWellness IncentivesGroup Life and Disability InsuranceVoluntary BenefitsTeam Member DiscountsAnd more…How can you contribute to what we do?The CSOC Analyst provides 24/7 monitoring, analysis, and response to security events impacting the organization, delivering timely intelligence, situational awareness, and incident support to safeguard people, assets and operations.ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Monitor global events, threats, and risks using intelligence platforms, news sources, and internal systems.Analyze security incidents in real time and escalate critical issues to leadership as appropriate.Provide timely alerts, reports, and situational updates to stakeholders.Support incident response and crisis management activities as directed.Maintain accurate logs, records, and documentation of incidents and actions taken.Conduct ongoing threat assessments, trend analysis, and intelligence reporting.Collaborate with internal security, safety, and business continuity teams to ensure a coordinated response.Operate effectively in a 24/7 environment, including nights, weekends, and holidays as scheduled.Participate in projects, training exercises, and security drills as assigned.Assist in testing CSOC systems, tools, and procedures and suggest any opportunities for improvement.Provide backup support for other GSOC team members during absences or high-volume periods.Participate in after-action reviews and lessons learned documentation.Perform other related duties as assigned.COMPETENCIES: This list is illustrative only and not a comprehensive listing of all functions and tasks performed by incumbents of this class.Analytical Thinking: Ability to assess information, identify patterns, and draw actionable insights.Communication: Strong written and verbal communication skills for producing clear alerts, reports, and briefings.Situational Awareness: Ability to quickly understand and assess evolving global events and their potential impact.Decision-Making: Sound judgment in escalating incidents and recommending appropriate responses.Technical Proficiency: Skilled in intelligence platforms, monitoring tools, and Microsoft Office 365 suite.Collaboration: Effective in working with cross-functional teams, including security, Risk, and business continuity.Adaptability: Comfortable working in a fast-paced, 24/7 operational environment with shifting priorities.Attention to Detail: Ensures accuracy and thoroughness in documentation, monitoring, and reporting.Resilience: Ability to remain composed and effective under pressure or during crisis situations.Adhere to Tanger’s Values: Integrity, Inclusion, and Innovation REQUIRED EDUCATION AND EXPERIENCE: High School diploma and 1-2 Years of relevant experience in emergency management, corporate security, infrastructure monitoring, or crisis management or combination of education and relevant experience.PREFERRED EDUCATION AND EXPERIENCE:Bachelor’s degree in criminal justice, crisis management or related field.Prior work in a Global Security Operations Center (GSOC) or Cyber/Corporate Security Operations Center (CSOC).Experience the difference and be a part of our extraordinary team! EEO and E-verifyTanger values diverse perspectives, backgrounds, and unique contributions and is committed to fostering an environment where everyone is valued and respected. Our talent management approach, which includes policy development, training, goals, and targets, is aimed at fostering a fair, inclusive, collaborative, and innovative culture.Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need. Accessibility Note: If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, or if you are unable to use the online application, please request accommodation or ask for an alternative method of applying by emailing:View email address on click.appcast.io recruitment is managed internally; unsolicited agency submissions from recruiters or staffing agencies will not be considered.E-Verify is a registered trademark of the U.S. Department of Homeland Security EOE. Drug Free Workplace. A background check will be conducted for this position. Tanger Management, LLC participates in E-Verify.SummaryLocation: Greensboro, North CarolinaType: Full time
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