Senior Customer Experience & Issue Resolution Specialist
Apple Oakbrook
Apple in Springfield, USA, is seeking a Senior Customer Service Specialist for the EMEIA Retail online group. The role focuses on inbound income support and order management, handling customer issues from frontline service teams.
Ideal candidates communicate in German and English, bring strong written and verbal skills, and can resolve complex problems. This on-site position emphasizes attention to detail, adaptability, and teamwork in a fast-paced environment.
#J-18808-Ljbffr$15.4 - $17.5 per hour
...distinctive and delightful customer experience by providing expert photo services... ...concerns, resolving issues and answering questions to... ...solving customer needs through resolution and follow-through until... ...during times when the Photo Specialist is not scheduled....SuggestedHourly payWork experience placementSeasonal workFlexible hoursAfternoon shift$86.7k - $173.3k
...lab results for millions of people. The Senior Specialist Quality Assurance - Biochemistry leads... ...addressing, and escalating nonconformance issues as appropriate. Conduct risk... ...equivalent combination of education and work experience. Minimum 5 years in quality or related...SeniorWork experience placementWorldwide$78k - $156k
...results for millions of people. The Senior Specialist, Contracts and Pricing will work with... ...ensure goal achievement, assuring customer satisfaction, meeting legal guidelines... ...Associates degree Minimum of 4 years experience. Preferred Qualifications...SeniorContract workImmediate startWorldwide$78k - $156k
...more than 160 countries.JOB DESCRIPTION:The OpportunityAs a Senior Procurement Specialist - Plastics, you will be a key driver of Abbott’s Global... ..., Engineering, Finance, or related field.3-5 years of experience in procurement or supply chain, preferably in plastics or...SeniorContract workWork at officeShift work$136.24k
...committed to offering an unmatched employee experience. Where you work on projects that are... ...submittals of moderate to high complexity. Issues construction documents and layout to... ..., new work item estimates, and resolution of potential schedule/work problems....SuggestedContract workWork experience placementFor subcontractorH1b$18.65 - $19.9 per hour
...difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients... ...Information Management Specialist to work onsite at the... ...the Manager for facility resolution. Promptly reports issues and trends not complying...Part timeLocal areaRemote workFlexible hours$57.08k - $60.08k
...Job Title: Child Welfare Specialist Exempt/Non-exempt: EXEMPT... ...supervision, mediation, problem resolution, and crisis response by... ...consents and confidentiality issues. Handles all crisis situation... ...three years. Education and Experience: Bachelors in a related...Hourly payFull timeContract workWork at officeImmediate startWeekend workAfternoon shift- ...Troubleshoot post-release production support issues and develop solutions.Develop, maintain,... ...with the QA team to support defect resolution, validation, and testing of MDM-related... ...testing.RequirementsWhat You Bring5+ years of experience in MDM, ETL/ELT, data engineering, or...Remote work
$80k - $120k
..., and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why... ...but not limited to: Employee Relations - Managing workplace issues (investigations, documentation, coaching) and fostering...SeniorContract workWork experience placementWork at officeVisa sponsorship$140.47k - $190.04k
...Amgen seeks a Senior Oncology Specialist to serve as a clinical liaison in a multi-city Illinois territory... ...accounts, resolve reimbursement issues, and maintain product contracts Analyze... ...degree plus 3 years healthcare/sales experience, or Associate degree plus 6 years, or...Senior$158.08k - $199.68k
...be based on your skills and experience — talk with your recruiter to... ...brands while enhancing the customer experience. We are seeking a... ...bidding, attribution, identity resolution). Familiarity with first-... ...compensation and full benefits. Seniority level Mid-Senior level...SeniorFull timeContract workImmediate start- Patient Access Specialist The Patient Access Specialist... ...Healthcare Business Insights Experience Minimum of one (1)... ...areas to ensure customer satisfaction and accurate... ...patients on billing resolution, private pay options,... ...resources and patients for issues requiring SMH...Contract workWork at officeFlexible hoursShift workNight shiftWeekend work
$86.7k - $173.3k
...including cancer. As the Sr. Regional Oncology Specialist, you will be responsible for driving... ...by providing market intelligence and customer insights to regional and national... ...other related field or 4 years relevant experience in lieu of degree5+ years of sales experience...SeniorWorldwideShift work$87k - $187k
...Description Oracle Health is hiring a Senior Consultant - Integrated... ...consulting implementation services to our customers for Oracle Health Clinical Imaging products... ...with customers on best practices, issue resolution and experience guidance to improve the performance/...SeniorContract workTemporary workWork experience placementLocal areaRemote workVisa sponsorshipFlexible hours$130k - $140k
...outcomes. Join Medtronic as an EP Mapping Specialist and be at the forefront of transforming... ...available based on qualifications and experience Responsibilities may include the... ...CAS products. Develop and cultivate customer relationships resulting in incremental...SeniorFull timeWork experience placementH1bWork at officeLocal areaImmediate startRemote workWorldwideFlexible hoursNight shift$26 per hour
...Job Description Department Support Specialist II – Energy & Utilities Location: Springfield... ...and identify discrepancies or issues requiring follow-up. Support internal... ...Required Qualifications ~5+ years of experience in real estate, property management, land...Hourly payContract workWork at office$85k - $105k
...agents, assisting in resolving challenging issues, both via meeting and messaging formats... ...in a fast-paced work environment. Experience using influence rather than authority to... ...Geospatial platforms (e.g. Esri ArcGIS) Customer Relationship Management platforms (e.g....SeniorFor contractorsWork at officeLocal areaRemote workAfternoon shift$120k - $139.5k
...design, we connect technology and experience to deliver outcomes that scale... ...We are looking for a Senior Service Designer to support MO’s federal government customers, initially within our Department... ...difficult delivery, client, or team issues directly and constructively...SeniorContract workTemporary workLocal areaRemote work- AWS Specialist Solutions Architects (SSAs) are technologists with deep... ..., Specialist SAs work with customers who have complex challenges... ...Services (AWS) is seeking a Senior Worldwide Specialist... ...Ongoing events and learning experiences, including our Conversations...SeniorWorldwideFlexible hours
$22.15 - $27.69 per hour
...Safety Specialist Hot Job Springfield Administrative... ...differences, life experiences, knowledge, innovation... ...under the guidance of senior safety personnel. Perform... ...and troubleshoot issues to safeguard the assets... ...General Public Donors/Customers Service Participants...Hourly payFull timeWork at officeLocal area- ...Senior Data Analyst (Remote) Our client is seeking a Senior Data Analyst... ...expertise, analytical skills, reporting experience, and knowledge of enterprise data... ...structured processes for data issue identification, escalation, resolution, and tracking. Collaborate with...SeniorRemote work
$80k - $100k
...Job Title – Advanced Specialist, Government Relations... ...Working closely with senior colleagues, this role... ...operational, compliance, and customer considerations)... ...Talking points Issue summaries Q&A documents... ...field ~2–5 years of experience in government relations...Full timeRemote workShift work- ...Account Manager who excels at expanding existing B2B end-user customer relationships and growing accounts from initial orders into large... ...operations, customer service) to deliver a seamless customer experience Travel regularly (approximately 50%) to meet with customers...SeniorRemote work
- ...Construction, Procurement, Commissioning, customers, EPC partners, and equipment vendors... ...project execution. Support resolution of technical issues identified during construction, installation... ...or closely related engineering experience supporting projects in the United...SeniorFor subcontractor
- ...planningOther projects or duties as assignedRequired Education and Experience:Bachelor’s Degree in Supply Chain, Business, Engineering,... ...supporting supply chain operations)Proven ability to lead issue resolution, including coordinating with business stakeholders, IT teams...Senior
- ...Position Purpose: The Senior Client Executive... ...assigned clients to create customer loyalty and increase... ...and negotiating a fair resolution on any items in... ...Required Education and Experience: Bachelor’s degree... ...client opportunities, issues, escalations and external...SeniorWork experience placementFlexible hours
- ...Key Responsibilities: Customer Technical Support : Serve as the... ...direct communication channels. Issue Diagnosis & Escalation :... ...software enhancements, bug resolution, internal tool development, and... ...software development experience, preferably within a SaaS environment...SeniorFlexible hours
- ...Job Do you have Facebook Ad Experience? Have you managed advertising... ...Responsibilities A Social Media Advertising Specialist will manage and execute... ...management team and to senior management. Develop and... ...to the most complex marketing issues. You have a comprehensive understanding...
$40k - $70k
...Behavior Specialist Pay Range: $40,000.00 - $70,000.00 annually (based on experience) Offering Relocation Assistance! Sign-On Bonus: $5,000.00 - $10,000.00 Summary:... ...Knowledge of psychopharmacology and/or Mental Health issues also helpful. Ability to communicate...Full timeRelocation packageFlexible hours$24 - $26 per hour
...quality consumer healthcare experiences at scale. As a reflection... ...as a Provider Enrollment Specialist, which will be based remotely... ...payers to resolve delays or issues. Update provider... ...Excellent communication and customer service abilities interacting...Hourly payContract workTemporary workWork at officeRemote work
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