Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
As a second-generation State Farm Agent, I grew up in the insurance business, spending many hours in my mom’s State Farm office in New Mexico. I love to take time to discuss my customers' individual and unique insurance and financial needs. I am committed to community involvement and charity, and love tennis and pickleball.

Join my team as a Customer Relations Representative - State Farm Agent Team Member where you’ll play a key role in driving both customer satisfaction and agency growth. This position blends exceptional customer service with strong sales opportunities - ideal for motivated individuals who thrive on building relationships and delivering results.

We’re looking for attentive, personable, and sales-driven professionals who enjoy connecting with people and making a meaningful impact. Your ability to anticipate needs, follow through on details, and confidently present solutions will directly contribute to your success and the growth of the agency.

This is more than a sales role - it’s a chance to grow your career in a sales-focused environment with real advancement potential. High-performing, sales-motivated team members will find strong opportunities for internal growth and increased responsibility.

If you’re customer-focused, empathetic, and driven to succeed in a results-oriented role, we’d love to connect with you.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.