Business Analyst

The ideal candidate is a strong communicator who enjoys solving business problems, facilitating discussions, documenting requirements, and helping clients improve their processes through technology.


Key Responsibilities:

1. Business Analysis & Process Improvement

o Facilitate requirements gathering sessions with legislative stakeholders.

o Analyze current business processes and identify opportunities for improvement.

o Document business requirements, workflows, user stories, and acceptance criteria.

o Collaborate with Product Managers, UX designers, and development teams to ensure business needs are clearly understood.

o Maintain project documentation and process diagrams.


2. Project Support & Stakeholder Coordination

o Support project planning and delivery activities in partnership with Product Managers.

o Assist with backlog refinement, prioritization, and sprint readiness.

o Track dependencies, risks, and milestones as needed.

o Participate in Agile ceremonies such as sprint planning, reviews, and retrospectives.

o Help ensure alignment between scope, timelines, and stakeholder expectations.


3. Testing & User Acceptance Support

o Assist in planning and coordinating User Acceptance Testing (UAT).

o Validate delivered functionality against documented requirements.

o Work with stakeholders to gather feedback and document enhancement requests.

o Support release readiness activities and user validation efforts.


Required Skills & Qualifications:

• 3+ years of experience as a Business Analyst, or similar role.

• Experience gathering and documenting business requirements.

• Strong analytical and problem-solving skills.

• Ability to facilitate discussions with stakeholders and build consensus.

• Experience creating user stories, process flows, and business documentation.

• Excellent written and verbal communication skills.

• Strong organizational skills with the ability to manage multiple priorities.

• Experience supporting User Acceptance Testing (UAT).

• Familiarity with Agile project environments.

• Experience using tools such as Jira, Confluence, Microsoft Office, or similar collaboration tools.


Bonus Skills:

• Experience working with government, legislative, or public sector organizations.

• Experience supporting software implementation projects.

• Exposure to change management, training, or business process improvement initiatives.

• Experience facilitating workshops and stakeholder meetings.

• Project coordination or project management experience.


Travel Requirement:

Expected Travel of 25%-35%, depending of project needs, offering opportunities to collaborate directly with clients, build stronger relationships, and gain deeper insights during requirement gathering, UAT, and project delivery phases. Travel ensures hands-on involvement and successful project outcomes.


Work Location:

This role is based in Richmond, VA, with an option for remote work for highly qualified candidates willing to travel as needed.


Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

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