Business Development Manager

Business Development Manager

Position Overview

We are seeking a proactive, relationship-driven Business Development Manager to grow our staffing and recruiting business. This person will identify prospective clients, connect with hiring decision makers, secure new business, and expand existing accounts.

The ideal candidate enjoys opening doors, understands how to uncover a company’s hiring needs, and consistently turns conversations into signed agreements and actionable job orders. Success means building profitable, repeat client relationships while working closely with our recruiting team to deliver results.

Key Responsibilities

New Client Development

• Identify and pursue companies with staffing and direct-hire recruiting needs.

• Build targeted prospect lists and reach business owners, executives, HR leaders, and hiring managers through calls, email, LinkedIn, referrals, and networking.

• Schedule and lead discovery meetings to understand hiring challenges, timelines, budgets, and decision-making processes.

• Present services and explain how our recruiting support addresses each prospect’s needs.

• Prepare proposals, negotiate within approved pricing guidelines, and secure signed service agreements.

• Convert new relationships into qualified job orders with clear requirements and realistic expectations.

Account Management and Growth

• Serve as the primary business development contact for assigned clients.

• Maintain regular communication to identify upcoming openings, gather feedback, and generate repeat business.

• Expand relationships across departments and locations within client accounts.

• Request referrals and introductions from satisfied clients.

• Coordinate with leadership on service concerns, contract issues, and overdue accounts when needed.

Recruiting Team Collaboration

• Conduct thorough job-intake discussions covering responsibilities, qualifications, compensation, interview process, and hiring urgency.

• Provide recruiters with accurate information and clear client expectations.

• Help obtain timely feedback on submitted candidates and coordinate next steps.

• Keep clients informed about search progress and market feedback from the recruiting team.

• Pursue opportunities that align with recruiting capacity and profitability goals.

Pipeline Management and Accountability

• Maintain accurate prospect, client, activity, and opportunity records in the company CRM.

• Document next steps and follow-up dates for active opportunities.

• Provide weekly updates on outreach, meetings, proposals, agreements, job orders, and expected revenue.

• Participate in a weekly sales review with leadership.

• Recommend improvements to targeting, messaging, and the sales process.

Qualifications

• Demonstrated success in business-to-business sales, business development, or account management.

• Staffing or recruiting industry experience preferred.

• Ability to prospect consistently and independently generate new opportunities.

• Strong communication, discovery, presentation, negotiation, and follow-through skills.

• Comfort speaking with business owners, executives, and HR leaders.

• Experience using a CRM and common sales prospecting tools.

• Strong organization and the ability to manage multiple opportunities.

• An established professional network in the Charlotte / Lake Norman market is a plus.

Performance Expectations

Success will be measured through a combination of:

• Qualified prospect conversations and discovery meetings.

• Signed client agreements that produce active hiring opportunities.

• Qualified job orders accepted by the recruiting team.

• Placements and collected revenue from assigned accounts.

• Gross profit and adherence to approved pricing.

• Repeat business, client retention, and referrals.

• Accurate pipeline reporting and timely follow-up.

Specific activity and production targets will be established with leadership based on the target market, service mix, and sales cycle.

Ideal Candidate

You are a self-directed business developer who is comfortable initiating conversations and asking for the business. You follow through, keep accurate records, and take ownership of results. You value long-term client relationships and understand that sustainable growth depends on both winning business and delivering on commitments.