Operations and Event Supervisor - Atlanta, Georgia
$18 - $20 per hourTier1usa
Operations and Event Supervisor – Atlanta, Georgia Company: LAZ Parking Georgia, LLC Location: Atlanta, GA Compensation: $18–$20 per hour Job Type: Customer Service & Operations Schedule: Wednesday–Sunday, 2:00–11:00 pm (flexible hours, event‑dependent). Must be available evenings, weekends, and holidays. Benefits Part‑time/seasonal work hours Paid training Free company uniform Pay cards / Payactiv (daily pay option) Core Responsibilities Event Operations Coordinate ingress and egress activities during concerts, sporting events, festivals, and other special events. Supervise parking attendants and support staff during event operations. Monitor traffic flow and implement operational adjustments as needed. Ensure event rates, signage, and customer communications are properly executed. Respond to customer concerns and resolve issues professionally. Facility Operations Conduct daily facility inspections. Monitor cleanliness, lighting, signage, equipment, and safety conditions throughout the property. Identify and address operational issues before they impact customers. Coordinate with vendors, contractors, and management regarding repairs and maintenance activities. Assist with enforcement of facility rules and policies. Maintenance Responsibilities Perform light maintenance and repair tasks as appropriate. Monitor facility equipment and report deficiencies. Assist with preventative maintenance efforts. Ensure the property maintains a professional appearance at all times. Leadership & Administrative Duties Assist with employee training and supervision. Support scheduling and shift coverage as needed. Complete operational reports and incident documentation. Communicate effectively with management regarding operational concerns and opportunities. Maintain a strong customer service culture throughout the operation. Qualifications High school diploma or equivalent required. Previous supervisory experience preferred. Experience in parking, hospitality, facilities management, security, transportation, or event operations preferred. Strong communication and leadership skills. Ability to work independently and make sound decisions. Basic knowledge of maintenance and facility operations preferred. Ability to stand, walk, and work outdoors for extended periods. Must be able to work evenings, weekends, and holidays as required. Experience Previous experience in a leadership role required. Parking industry experience is preferred but not required. Previous experience in customer relations. Event venue operations. Hospitality management. Security supervision. Facilities maintenance. Traffic management. Skills Excellent team‑building and interpersonal skills. Must be able to make decisions independently and remain firm on decisions made. Ability to communicate professionally and effectively with diverse cultures. Thrive in fast‑paced, multi‑faceted work environment. Must be able to work unsupervised. Ability to speak, read, and comprehend the English language. Demonstrates a sense of urgency and timeliness. Demonstrate the ability to seek improvement and contribute to value‑added services/developments. Physical Demands Willingness to work in the elements – heat, wind, snow, rain, etc. Ability to lift, push and pull at least 50 pounds. Ability to stand, walk and run for extended periods of time. Ability to bend, stoop, squat and lift frequently throughout a shift. LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. LAZ Parking participates in E‑Verify. Operations and Event Supervisor – Atlanta, Georgia • LAZ Parking Georgia, LLC #J-18808-Ljbffr Tier1usa
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