TikTok Shop - Accounts Receivable Specialist - US Local Logistics Settlement

TikTok Shop - Accounts Receivable Specialist – US Local Logistics Settlement TikTok Shop - Accounts Receivable Specialist – US Local Logistics Settlement Get AI-powered advice on this job and more exclusive features. Responsibilities TikTok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies. A settlement center will be set up under the business center to unify the settlement of e-commerce logistics, be responsible for the accuracy, timeliness and compliance of e-commerce logistics AP and AR settlements, and help the rapid growth of front-end business and the compliance control of settlement process. We are seeking an experienced Accounts Receivable (AR) Specialist to join the US local logistics Settlement Team. In this role, you will be responsible for managing and recovering merchants’ logistics-related receivables, ensuring the accuracy, compliance, and timeliness of accounts receivable. You will work closely with Finance, Legal, Risk, Operations, and Product teams to drive process standardization, automation, and receivables governance, contributing to efficient cash flow management and supporting the platform’s business objectives. Key Responsibilities: Accounts Management & Reconciliation

• Review, reconcile, and validate merchant logistics fee invoices to ensure accuracy and completeness.
• Prepare regular AR analysis reports, monitor aging, and identify high-risk accounts.

Collections & Dispute Resolution

• Track merchant payment progress and establish cross-functional mechanisms to improve collection efficiency.
• Handle merchant billing disputes and collaborate with Operations, Legal, and Risk teams to develop solutions.

Process Optimization & Automation

• Participate in the standardization and systemization of AR processes, including invoicing, adjustments, and write-offs.
• Support the development of AR dashboards to enhance data transparency and operational efficiency.

Risk Control & Governance

• Contribute to bad debt management and negative balance resolution strategies.
• Support cross-functional projects focused on receivables recovery and risk mitigation.

Cross-Functional Collaboration

• Maintain effective communication with Finance, Risk, Legal, Operations, and other stakeholders to align AR management with company goals.
• Provide financial insights in settlement-related cross-functional projects.

Qualifications Minimum Qualifications:

• Bachelor’s degree or above in Finance, Accounting, Economics, Logistics, or related fields
• 3+ years of experience in accounts receivable, settlement, or financial operations; experience in cross-border e-commerce or logistics is a plus.
• Strong understanding of AR management, aging analysis, adjustments, and write-off processes, with proven problem-solving and risk identification skills.
• Proficient in data analysis and system operations; ERP or AR management system experience preferred.

Preferred Qualifications:

• Professional certifications such as CPA/ACCA, or experience in financial analysis.
• Experience in cross-functional project management and process improvement.
• Familiarity with North American merchant settlement practices and logistics-related receivables processes.

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at Job Information 【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $121600 - $232645 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

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