Small Business Specialist 3-4 - Louisville, KY

Job Description Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions, and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs. One Small Business Specialist will support the Hurstbourne, Middletown, and Springhurst offices. One will support the Shively, Downtown 4th Street, Valley Station Meijer, and Silver & Spring (IN) offices. Qualifications Small Business Specialist 3 Bachelor's degree, or equivalent work experience Typically three or more years of customer service, consultative sales and/or prospecting experience Comprehensive knowledge of applicable bank and branch policies, procedures and support systems Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations Basic knowledge of cash flow management and business credit underwriting Effective written and verbal communication skills and can convey business recommendations in an effective manner Small Business Specialist 4 Bachelor's degree, or equivalent work experience Typically five or more years of customer service, consultative sales and/or prospecting experience Comprehensive knowledge of applicable bank and branch policies, procedures and support systems Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations Basic knowledge of cash flow management and business credit underwriting Effective written and verbal communication skills and can convey business recommendations in an effective manner Location Expectations This role requires working from a U.S. Bank location five (5) days per week. This position also requires two or more hours of driving per week. Compensation Base compensation in addition to eligibility for incentives based on the employee’s production under the applicable incentive plan. Pay Range: $28.39 - 34.69. Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Equal Opportunity Employment U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. Applicants must be able to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. #J-18808-Ljbffr U.S. Bank