Receptionist, Physician Group, Full Time, Days 8:00am-4:30pm, rotating weekends

Jackson Health System Jefferson Reaves Department: Jefferson Reaves Sr. Health Center Address: 1009 NW 5th Avenue, Miami, Florida, 33136 Shift details: Full-Time, Days 8:00am-4:30pm, Rotating Weekends Summary The PG Receptionist is the primary access point for patients and is responsible to ensure that the patient receives timely, efficient, and compassionate customer service. Responsibilities Greets and checks in patients to EHR. Collects identification and insurance card to scan into the patient's chart. Collects copays, coinsurance, deductible, and past due balances. Schedules new and follow up appointments for all patients. Contacts any patients that no show and/or cancel appointments to reschedule. Assists in managing incoming faxes and messages by attaching to patients EHR or processing requests. Confirms appointments and verifies patients' insurance eligibility daily. Processes medical records requests by scanning or faxing requested information. Assists Therapist with scheduling tests and ancillary services. Assures all requested authorizations have been approved. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. Experience Generally requires 0 to 3 years of related experience. Education High School diploma is strongly preferred. Skills Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Credentials Valid license or certification is required as needed, based on the job or specialty. Equal Opportunity Statement Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. #J-18808-Ljbffr