Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching

Location: Ashland, VA (in-office with optional remote days each month)
Job Type: Full-time
Compensation: $55,000–$80,000 (base + commissions; based on experience and performance)

About the Role:
Our State Farm agency in Ashland, VA is hiring a full-time Insurance Sales Representative to help customers protect what matters most. This is a relationship-focused sales role where you’ll prospect, consult, quote, and close—while also supporting retention through strong follow-up and policy reviews. We’re looking for someone who is confident in sales conversations, organized with follow-through, and motivated by goals.

What You’ll Do (Responsibilities)

• Client Prospecting: Identify and reach out to potential customers through cold calling, referrals, networking, and marketing campaigns
• Needs Assessment: Learn each customer’s goals and recommend appropriate coverage and financial protection options
• Product Knowledge: Maintain strong knowledge of insurance products (auto, home, renters, life, health) and clearly explain coverage, benefits, and terms
• Quoting & Proposals: Provide accurate quotes and prepare coverage recommendations tailored to customer needs
• Sales Presentations: Conduct phone/in-person meetings to present options, overcome objections, and close business
• Policy Processing: Assist with applications, underwriting requirements, and documentation to ensure accuracy and timeliness
• Customer Service & Retention: Support customers with policy questions, renewals, claims assistance, and proactive policy reviews
• Issue Resolution: Help oversee the resolution of complex customer issues and ensure a high-quality customer experience
• Compliance: Ensure sales and service activities follow applicable insurance laws, regulations, and company policies
• CRM & Recordkeeping: Maintain detailed notes, activities, and follow-ups in CRM/agency systems
• Goal Achievement: Meet or exceed individual and team sales targets; contribute to agency growth

What We’re Looking For (Qualifications)

• Insurance sales or account management experience preferred (not required)
• Proven ability to meet goals and follow a sales process
• Strong interpersonal skills; professional and persuasive communicator
• Organized, responsive, and comfortable managing a pipeline and follow-up activity
• Willingness to engage in proactive sales conversations (cold and warm leads)
• Leadership mindset and a team-first attitude

Licensing

• Virginia insurance licensing required (Property & Casualty and Life & Health)
• Licensing costs are reimbursed
• Prior insurance experience is preferred, but we will train the right person

Benefits & Perks

• Matching retirement plan
• Health, Dental, and Vision insurance available
• Generous PTO
• Top-notch equipment and training
• Optional remote days each month (role is primarily in-office)

Schedule

• Full-time, 9 to 5 Monday–Thursday and 9 to 4 on Fridays 

How to Apply
Send your resume and a brief note on:

1. your sales/customer-facing experience, and
2. whether you’re currently licensed in Virginia (and which lines).

Equal Opportunity Employer
We are an equal opportunity employer and consider applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

Flexible work from home options available.