Administrative Assistant

Job Description

Job Description We are looking for a detail-oriented Administrative Assistant to support underwriting operations in Alpharetta, Georgia. This Long-term Contract position is well suited for someone who enjoys accurate data handling, organized administrative work, and collaborating with insurance teams to keep policy activity moving efficiently. In this role, you will help maintain policy records, prepare documentation, and provide dependable support that contributes to strong internal service and a positive client experience.

Responsibilities:
• Maintain and update policy, account, and client information across agency management platforms and related online systems with a high degree of accuracy.
• Gather information from applications, binders, proposals, and policy documents to build complete records and support underwriting activities.
• Create and monitor workflow tasks to help renewal and policy processing activities stay organized and on schedule.
• Process policy transactions such as issuance, endorsements, cancellations, and related documentation in accordance with established procedures.
• Review binders, applications, and supporting materials to confirm completeness, accuracy, and alignment with underwriting and policy guidelines.
• Prepare administrative correspondence and service documents, including renewal communications, cancellation notices, reports, and other routine materials.
• Track outstanding items and follow up on missing documentation or pending information needed to complete account servicing.
• Work closely with underwriters and associate underwriters to support account coding, policy changes, claims-related inquiries, and regulatory compliance requirements.
• Safeguard records by following internal data handling standards and applicable data protection requirements while keeping files current and well organized.• Prior experience in administrative support, office coordination, or data entry work.
• Strong accuracy and attention to detail when entering, reviewing, and organizing large volumes of information.
• Ability to manage multiple tasks, meet deadlines, and maintain consistent quality in a fast-paced environment.
• Proficiency with standard office software and confidence working within database or agency management systems.
• Effective written and verbal communication skills for coordinating with underwriting teams and preparing routine business correspondence.
• Strong organizational skills with the ability to maintain orderly records and track follow-up items.
• Comfort learning insurance processes, policy documentation, and internal procedures through on-the-job training.