Area Director

Area Director

The Area Director at Tacombi is responsible for overseeing the operations of multiple taquerias and ensuring that each location meets the company's operational and financial goals. The Director will support our taquerias and will work with our internal team and partners to materialize our unique vision. This position requires a highly organized, detail-oriented, and results-driven individual who can manage a team of managers, supervisors, and staff to deliver exceptional customer service and achieve optimal business results. In addition, ensure that each element of the Tacombi experience (for guests and employees alike) as well taqueria operations across the market are being executed to company standards while maximizing profitability. Your responsibilities will include:

• Accelerates the development of the market for Tacombi.
• Partner with Development Team on site selection to grow the market.
• Partnering with Assistant Managing Partners to drive sales by creating action plans on how to properly monitor KPIs across region and being met consistently.
• Sales and ULOP $ and % for the region is exceeding budget to maximize profitability.
• Owning the financial performance of each taqueria within the region.
• Develop Guestbook with Marketing team and ensure consistent outreach, with strategies to improve close rate.
• Review and analyze P&Ls to pinpoint leakage in cost structure and ensuring the management of efficient labor.
• Reviews coming in are consistently positive (4.5 and above).
• Oversee repairs and maintenance budget by partnering with facilities.
• 50/50 time split between in-unit and administrative duties to start.

Training and development of the management team:

• Develop future Assistant Managing Partners; build a pipeline of strong future managers (all levels) to promote internal talent in front and back of house for current and future Taqueria openings.
• Actively manage performance and provide feedback to your AMPs, ensuring they are clear on action plans & areas of opportunity and excellence within their development plans.
• Set the Strategic direction and OKRs for their region and spearhead business plans for each taqueria.
• Conduct bi-weekly 1:1s and weekly manager meetings.
• Collaborate with other departments, such as finance, human resources, and marketing, to ensure that all business objectives are met.

Overseeing the guest experience:

• Advance our culture to be customer centric and in service to each other. Protect and promote the brand.
• Ensure that the tenets of Mexican Hospitality are being upheld and the menu items are being executed following the recipes and food quality is gold standard.
• Follow guidelines to ensure cleanliness and appearance of the space are maintained to a high standard.
• Partner with Assistant Managing Partners to develop system wide tools and checklists, delegation charts, restaurant visit forms etc. to teach your leaders how to run efficient operations.
• Rotate between restaurants on a regular basis each week in order to keep an accurate pulse on overall restaurant health.

You should have:

• 5+ years of hospitality management experience, specifically multi-unit operations.
• Strong leadership, business acumen organizational, and communication skills
• Excellent problem-solving, project management and decision-making abilities
• Ability to work under pressure and manage multiple priorities
• Passion for people, hospitality, culture, and food
• Familiarity with restaurant operations, financial analysis, and marketing strategies
• Knowledge of health and safety regulations and sanitation standards
• Proficiency in Microsoft Office and restaurant management software
• Excellent relationship building skills and
• Flexible and adaptable to the needs of a rapidly changing and growing business
• Enthusiasm for the Tacombi brand and its products.
• Most importantly, you have a love for tacos.

Physical expectations of the position include:

• Ability to stand and walk for extended periods during shifts.
• Ability to lift and carry up to 25 lbs regularly and occasionally up to 50 lbs, with or without reasonable accommodation.
• Ability to bend, stoop, and reach overhead as needed.
• Comfortable working in environments with heat, humidity, cold storage, and exposure to common allergens, with or without reasonable accommodation.
• Adequate vision, hearing, and manual dexterity to supervise food quality, safety, and handle kitchen tools, with or without reasonable accommodation.

Compensation: Salary ($110,000.00 - $120,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, 401k, Commuter Benefits, Equity/Stock Options, Potential Bonuses, Wellness Program

Required Skills:

• Ability to Manage Multiple Locations Effectively
• Strategic planning and execution
• Collaboration With Cross Functional Teams
• Ability to Analyze and Interpret Financial Data
• Capacity to Mentor and Develop Future Leaders
• Crisis Management Skills
• Ability to Maintain High Standards of Cleanliness and Appearance
• Skill in Creating and Implementing Operational Tools