Sales Executive

Klipboard Senior Commercial Professional

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

A senior commercial professional accountable for the most significant accounts or opportunities within Klipboard's software solutions portfolio to new-name prospects, and for the commercial standards colleagues work to.

The work spans the highest-value or most complex commercial situations. You are the escalation route when a deal or relationship is at risk, and the person who sets how this is done here. The role carries no people-management accountability.

Key Responsibilities:

• Own and manage the most significant, complex, and commercially sensitive new business opportunities within the software solutions portfolio, driving successful commercial outcomes.
• Lead high-value and competitive negotiations, ensuring successful deal closure while protecting business value and profitability.
• Develop and implement account planning, opportunity qualification, and forecasting best practices to improve sales effectiveness and commercial performance.
• Act as the primary escalation point for at-risk deals and customer relationships, taking proactive action to mitigate risks and secure positive outcomes.
• Shape and influence commercial strategies, pricing approaches, and contract structures to maximise revenue and business growth.
• Build and maintain strong relationships with senior customer stakeholders, acting as a trusted advisor throughout the sales process.
• Represent Klipboard professionally in customer engagements, negotiations, presentations, and strategic commercial discussions.
• Provide coaching, mentoring, and guidance to colleagues, raising commercial capability and promoting best practices across the sales team.
• Deliver against agreed revenue and commercial targets while maintaining high standards of quality, professionalism, and conduct.
• Maintain accurate and up-to-date CRM records, pipeline data, account plans, and sales forecasts to support effective business planning and decision-making.
• Identify, communicate, and manage commercial risks, obstacles, and dependencies to support successful opportunity progression.
• Ensure solutions proposed to customers are aligned with their business needs and deliver long-term value and successful outcomes.
• Set realistic expectations with customers and stakeholders to support successful project delivery and customer satisfaction.
• Collaborate closely with Sales, Marketing, Presales, Delivery, and Support teams to achieve shared business objectives and improve customer outcomes.
• Share market intelligence, customer insights, and commercial expertise to support team development and continuous improvement.
• Promote a culture of accountability, integrity, customer focus, and commercial excellence across the organisation.
• Support additional strategic initiatives, projects, and responsibilities in line with business priorities and the scope of the role.

Skills, Knowledge and Experience:

Required Qualifications and Experience

• Extensive new business sales experience including high-value and complex situations.
• Track record of leading competitive negotiations to close.
• Experience setting commercial standards adopted by colleagues.
• Strong commercial modelling capability.
• Ability to coach others and raise commercial practice.

Preferred Qualifications and Experience

• Experience of new-name business development in software.
• Experience of multi-stakeholder enterprise sales cycles.
• Experience of enterprise or multi-territory commercial negotiation.
• Experience of commercial recovery on at-risk accounts.
• Klipboard is embracing AI at pace across our products and ways of working. We're looking for people who are curious about how AI can enhance productivity, decision-making and customer outcomes, and who are open to learning and adapting as this space evolves.

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!