Senior Manager, DashPass Strategy & Operations

Senior Manager, DashPass Strategy & Operations DoorDash | Posted Mar 2 Full-time Seattle Negotiable Unknown About The Team At DoorDash, we are redefining the future of on‑demand delivery. At the center of this is our marketplace, connecting 30+ million customers on DoorDash with their favorite restaurants and brands! The Marketplace team focuses on growing our consumer business, including DashPass, our global subscription program. Our vision is to create the world’s leading membership program in local commerce, delivering unprecedented value and a world class experience to members. About The Role You will lead strategy and execution for one of our highest priority marketplace businesses, DashPass, partnering with a large cross‑functional team to lead customer acquisition, increase customer value, and increase profitability. You will be responsible for creating best‑in‑class experiences for our customers, applying your deep expertise and keeping your finger on the pulse of industry best practices, benchmarks, and the latest approaches to bring true innovation. You’re Excited About This Opportunity Because You Will Invent the future of local commerce. Drive visible impact that takes DoorDash to new heights. Manage, develop, and hire a team of all‑stars. Drive DashPass’ definition, strategy, and long‑term vision. Partner closely with cross‑functional teams. Communicate strategy and results to all audiences – within teams, to the management team, etc. We’re Excited About You Because Track record of impact – you’ve been in the trenches and have a proven record of driving significant, company‑wide impact. Bias to action and agility – you move quickly and thrive in a fast‑paced environment. No job is beneath you and you lead from the front. “Breakthrough walls” mentality – you are constantly pushing the envelope of what is possible and can figure out a way to make almost anything happen. You’re a playmaker. Clarity of thought – you can articulate a clear vision to cross‑functional partners. Skilled executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders. Strong leadership and maturity to build (attract, hire, retain) and scale a world‑class organization. Proven ability to create clarity and focus in complex and ambiguous problem spaces; prioritization and pragmatism. Demonstrated experience in building the team necessary to fulfill the strategy. Proactively involved in recruiting, mentoring, and developing team members. Customer and experience orientation. 8+ years of relevant management experience, ideally within a Marketplace or Subscription‑focused business and/or founder experience. Statement of Non‑Discrimination In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. Accommodation Notice If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr SupportFinity™