Accounts Receivable Specialist
Diversified Foodservice Supply LLC
Position Title: Accounts Receivable Specialist
Position Type: Non-Exempt
Essential Job Functions
Monitor customer account details for non-payments, delayed payments and other irregularities
Perform customer account reconciliations
Research and resolve payment discrepancies
Investigate and resolve customer queries
Review A/R aging to ensure compliance
Maintain accounts receivable customer notes, files and records
Generate invoice aging analysis/reports
Process adjustments, credits, and returns
Generate and send out statements and invoices
Carry out collection and reporting activities
Prepare and charge all credit card customers on a routine basis
- Follow up on expired cards
- Follow up with customers on discrepancies/disputed credit card charges
- Research and resolve credits and short-payments on customer accounts
Order Release
Check financials/references
Review customers for hold orders
Monitor and release orders
Request increase, decrease and credit holds on account
Other
Understand the process and the work flow for buying groups
Communicate with customers via phone, email, and/or mail
Other duties as assigned by Supervisor/Manager
Experience and Education
3-5 plus years work experience with
Accounts receivable/credit & collections
Customer account reconciliation
Order hold and release
Proficient in Excel
Excellent verbal and written communication skills
Attention to detail and accuracy
Organizational and time management skills
Customer service skills
Analytical and problem solving skills
Ability to operate in a fast-paced, cross-functional environment
Vacancy posted 4 hours ago
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