Product Owner - Commerce Business Division

Position Summary

We are seeking a highly motivated and business-oriented Product Owner to drive the delivery and continuous improvement of our Commerce platform. The ideal candidate will bridge business stakeholders and engineering teams, translating business objectives into well-defined product requirements while ensuring successful execution across Agile teams.

This role requires exceptional communication, stakeholder management, reporting, and analytical skills, along with hands-on experience using Agile product management and collaboration tools such as JIRA, Confluence, MIRO, Figma, Lucidchart , and reporting dashboards.

The Product Owner will own the product backlog, prioritize initiatives based on business value, and collaborate with cross-functional teams to deliver customer-centric digital commerce capabilities.

Key Responsibilities

Product Ownership

• Own and manage the product backlog for Commerce initiatives.
• Translate business strategies into clear Epics, Features, User Stories, and Acceptance Criteria.
• Prioritize backlog items based on customer value, business impact, risk, and technical dependencies.
• Define product roadmap in collaboration with Product Managers and business leadership.
• Ensure product vision is understood across engineering and business teams.

Stakeholder Management

• Serve as the primary liaison between:
• Business teams
• Engineering
• UX/UI
• Architecture
• QA
• Operations
• Executive Leadership

Reporting & Communication

Produce executive-quality reports including:

• Sprint Status Reports
• Release Reports
• Product KPI Dashboards
• Roadmap Updates
• Dependency Tracking
• RAID Logs
• Executive Steering Committee presentations
• Delivery Metrics
• Velocity Reports
• Burndown/Burnup Charts
• Feature Adoption Reports
• Communicate complex technical topics in simple business language
• Develop concise executive presentations with actionable insights and recommendations.

Required Skills

• Product Ownership
• Scrum
• Backlog Management
• Roadmap Planning
• User Story Writing
• Acceptance Criteria Definition
• Prioritization Frameworks ( MoSCoW, WSJF, RICE )
• Product Discovery

Commerce Experience

Experience working on one or more of:

• eCommerce Platforms
• Digital Commerce
• Retail
• Marketplace
• Order Management Systems
• Payment Systems
• Inventory
• Fulfillment

Communication Skills

Excellent verbal and written communication skills with the ability to:

• Communicate effectively with technical and non-technical audiences.
• Produce executive-level reports and presentations.
• Lead stakeholder meetings and workshops.
• Facilitate decision-making discussions.
• Resolve conflicts through effective negotiation.
• Present complex information clearly and concisely.
• Influence without direct authority.

Reporting & Analytics

Strong reporting capabilities including:

• Executive dashboards
• KPI reporting
• Delivery metrics
• Risk reporting
• Product performance reporting
• Release reporting
• Sprint analytics
• Data-driven decision making

Experience with reporting tools is highly desirable.

Required Tools

Hands-on experience with:

Agile & Product Management

• JIRA
• Confluence
• MIRO

Documentation

• Microsoft Office Suite
• Microsoft Visio
• Lucidchart
• Draw.io
• Figma

Reporting

• Microsoft Excel ( Advanced )
• Power BI

Collaboration

• Microsoft Teams
• Slack
• Zoom

Qualifications

• Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
• Certified Scrum Product Owner ( CSPO ), Professional Scrum Product Owner ( PSPO ), or equivalent certification is preferred.

Experience

• 5–8+ years of experience in Product Ownership, Product Management, or Business Analysis.
• At least 3 years of experience working within Agile/Scrum teams.
• Proven experience delivering Commerce or Digital Product initiatives.
• Experience collaborating with engineering, architecture, UX, QA, and business stakeholders.
• Demonstrated success in backlog management and product delivery.

Success Metrics

• Delivery predictability and sprint success
• Backlog health and prioritization effectiveness
• On-time release delivery
• Stakeholder satisfaction
• Quality of requirements and acceptance criteria
• Reduction in production defects due to requirement clarity
• Achievement of product OKRs and business KPIs