Houseperson

Houseperson Opportunity at AutoCamp

AutoCamp is seeking a dynamic, service-oriented Houseperson to join our team! AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations -- we call it Outdoor Hospitality. If you consider yourself a creative problem solver who always finds a way to get it done, we invite you to apply to AutoCamp to join our adventure.

What's in it for you? When you join AutoCamp you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! AutoCamp provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: AutoCamp is a division of Schulte Hospitality Group, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Essential Responsibilities Include, But Are Not Limited To:

• Restocks and maintains all public areas throughout the day/night.
• Is responsible for all guest requests, such as linen deliveries, luggage transport, and some maintenance issues on day/night shift.
• Responsible for all deliveries of product for housekeeping.
• Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness; including dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
• Straightens kitchen, bathroom, bedroom and furniture items.
• Dusts, polishes and removes marks from walls, counters, and furnishings.
• Sweeps, mops and cares for floors.
• Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guestrooms.
• Communicates the status of cleaned rooms to the Housekeeping Supervisor.
• Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
• Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
• Reports exceptional and/or unusual circumstances, such as no luggage in a check out room, damage in the rooms, etc. to the Housekeeping Supervisor.
• Uses designated cleaning products properly and safely.
• Follows proper handling procedures for dirty rags/linens.
• Restocks and maintains housekeeping cart.
• Restocks and maintains all chemicals, paper products, and linen.
• Follows proper key code control procedures.
• Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
• Assists guests with questions and requests.
• Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
• Learn how to carry out property emergency procedures.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Performs any other duties as requested by management.

Educational Requirements and Preferences

• No educational requirement.

Desired Skills and Experience

• A passion for the great outdoors.
• Able to arrive for assigned shifts on time.
• Must have an understanding of how to properly use assigned cleaning equipment and products.
• Knowledge of proper cleaning product handling and safety procedures.
• Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
• Able to operate cleaning equipment such as a vacuum cleaner.
• Thoroughness and an attention to detail.
• Excellent and attentive customer service.
• High school diploma or GED certificate.
• Prior experience working as a hotel housekeeper.

The Right Person Will...

• Be well groomed and have a keen sense of style and an appreciation for good design.
• Practice thoroughness and an attention to detail.
• Possess excellent and attentive customer service.
• Be a creative problem solver who can find solutions when issues arise.

*AC Hospitality Management, LLC is an Equal Opportunity Employer.