Seasonal Fan Experience Roles — Tickets, Events & Retail

Potential Seasonal Roles Box Office Ticket Sales Specialist – Provide exceptional customer service while assisting guests with ticket purchases and general inquiries. Retail Sales Associate – Provide a positive shopping experience, assist fans and maintain merchandise displays. Flight Crew – Enhance the fan experience through interactive promotions, on-field contests and in-game entertainment. Mascot/Handler – Bring energy and enthusiasm as the team mascot or assist in mascot appearances, ensuring safety and engagement with fans. Batboys/Batgirls – Support game-day operations by assisting players, managing equipment and maintaining dugout cleanliness. Clubhouse Attendants – Provide support to Clubhouse Managers including laundry operations and clubhouse maintenance. Game Day Staff – Assist with fan accommodations, customer services and event execution to ensure a safe and enjoyable experience. VIP Host – Deliver exceptional service to premium fans, ensuring an exclusive and memorable experience. Conversion Tech – Assist in equipment setup and breakdown for all games and events. Intern – Support their specific department with sales initiatives, group outings, fan engagement, special events, promotional nights and community outreach. Responsibilities Provide exceptional customer service and enhance the fan experience. Assist with ticket sales, special events or retail operations. Support game day operations, including setup, execution and breakdown of events. Engage with fans through promotional activities and entertainment. Ensure safety, cleanliness and compliance with venue policies. Collaborate with team members to create a positive and memorable environment. About You Enthusiastic, energetic and passionate about creating memorable experiences. Excellent communication and interpersonal skills. Ability to work in a fast-paced, team-oriented environment. Reliable, punctual and flexible to work evenings, weekends and holidays. Prior experience in customer service, events or a sports-related field is a plus. Positive attitude and willingness to go the extra miles for guests and teammates. Must be at least 16 years old (some positions may require a minimum age of 18). High School diploma or equivalent preferred. Ability to stand for extended periods and lift up to 25 lbs. (specific roles may have additional physical requirements). Compensation range: $12/hour to $20/hour. SEG participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website. #J-18808-Ljbffr Seaport Entertainment Management, LLC