Field Services Supervisor / Dispatcher, Eurofins Drinking Water and Wastewater Northeast, Horsham PA

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA. Group's key figures are approx. 6.95 billion Euros turnover, over 950 laboratories across 60 countries and about 63,000 staff. Job Description Eurofins Environment Testing in Horsham, PA is looking for a full-time Supervisor / Dispatcher. The hours are Monday-Friday 7:30am-4:30pm plus overtime as needed. Compensation is $25-30/hour (Depends on Experience) Key Responsibilities Coordinate monthly routes for routine pick-ups using routing software Monitor and adjust schedules for quarterly, semi-annual and annual pick ups Schedule and manage daily pick-up requests received via email or phone from clients and the project managers Monitor driver locations through GPS software Adjust routes and schedules proactively to address delays, last-minute requests, and changes in priorities Supervise Field Services team to ensure routes and added stops are completed Maintain clear and timely communication with clients, drivers and internal teams Keep accurate records of routes, service adjustments and client interactions Contribute to ongoing process improvements for route efficiency and service quality Field sampling as needed Perform other duties as assigned Success Metrics Minimal missed pick-ups or sampling appointments Timely and clear communication with clients, drivers and project managers Efficiently optimized routes that maximize drivers time and resources Qualifications Required Skills and Traits: High school diploma or equivalent Strong attention to detail and organizational skills Analytical mindset with ability to adapt quickly and solve problems on the fly Strong computer skills; experience with routing software is a plus but not required Ability to multitask in a dynamic fast-paced environment Confident handling client interactions including delays and last-minute changes Excellent verbal and written communication skills Collaborative approach and comfort making decisions with support from management Authorization to work in the United States indefinitely without restriction or sponsorship A valid state issued driver’s license to drive company vehicles is required as an employee with driving responsibilities. Clean driving record to drive company vehicle. Ability to lift up to 50 pounds. Samples will be in coolers packed in ice. Must be able to pass a pre-employment background check and drug screen Professional working proficiency in English is a requirement, including the ability to read, write and speak in English. Preferred Qualifications Prior experience in dispatch, logistics or route coordination Familiarity with GPS tracking Additional Information Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. We do not offer Visa Sponsorship for this role. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! At Eurofins, we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in "Testing for Life," our mission to contribute to a healthier and safer world, and our core values, we are building a strong foundation for Environmental, Social, and Governance (ESG) initiatives. Eurofins’ commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat, Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the same—serving as a true ESG Enabler. Find out more in our career page: Company description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and… Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer. #J-18808-Ljbffr Eurofins Environment Testing (USA)