Billing Specialist

Company Profile

Were Prolink, a premier workforce solutions organization, and we put care in motion. That means providing organizations with high-quality talent and enabling that talent to do their best work. We are known for our responsiveness, our human touch, and our willingness to go above and beyond to deliver on our promises. From building a sustainable solution that attracts and retains strong talent while keeping costs in check, to creating job opportunities that offer top-tier compensation, we connect work and workers in meaningful ways where everyone thrives. Across industries like healthcare, manufacturing, and education, we deliver lasting solutions to todays toughest workforce challenges.

Why Join Our Team?

• Enjoy a comprehensive benefits package, including immediate access to medical coverage from day one of employment.
• Prolink places a strong emphasis on mental health and overall wellness, prioritizing employees' holistic well-being.
• Enjoy a hybrid work schedule for optimal work-life balance, including 2 days/week of remote work, for optimal work-life balance.
• We encourage community involvement with paid volunteer time off, empowering you to contribute to meaningful causes and make a difference.
• Comprehensive paid training and professional development programs to enhance your skills.
• Generous PTO plus 2 floating holidays.
• Experience a family-first culture that values your well-being.

Job Summary

The VMS Billing Specialist II position is within Prolinks Finance department and partners with key stakeholders to complete activities throughout the billing process, including data entry, allocation, approvals, and adjustments and requires the ability to resolve complex issues.

Responsibilities

• Collaborate and communicate effectively with internal and external teams
• Create and update Standard Operating Procedures
• Understand and review client contracts
• Respond timely to email requests
• Participate in training sessions and webinars
• Dispute and follow up on exceptions within contracted timeframes
• Timely invoicing to clients based upon contract specifications and client requirements
• Complete root cause analysis to prevent variances
• Process adjustments (e.g. credits, debits) in an accurate, efficient manner to maintain accurate A/R balances.
• Work with assigned stakeholders to meet weekly cash goals
• Review remittance for cash applications in timely manner
• Complete Month End reconciliations
• Conduct analysis of assigned clients by completing weekly and monthly reporting
• Perform other related duties as assigned

Requirements

• Associate degree in a related discipline or equivalent work experience
• Prior experience within the staffing industry
• 3+ years of experience in a related field
• Excellent attention to detail, critical thinking, and communication skills
• Able to work independently and with a team in a fast-paced environment to resolve complex issues
• Able to take initiative, prioritize job duties, and efficiently organize work responsibilities
• Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
• Able to use a variety of business or technical programs to complete tasks
• High level of integrity, motivation, accountability, perseverance, and alignment with Prolinks values

Preferences

• Proficiency in Workday, VMS, and Dynamics

Candidates with additional and relevant experience, education, licensing, or certification beyond the roles requirements and/or specific to the nature of Prolinks business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.