Hybrid Executive Assistant

Executive AssistantThe Executive Assistant provides a wide variety of executive level administrative support to high-level senior professionals within a firm, office and/or client, which may include tasks such as calendar and phone management, travel bookings, expense reports, and any additional administrative job tasks as assigned. The Executive Assistant will be a proven subject matter expert that will provide white glove executive support to assigned professionals.Location: Columbus, OH Schedule: Mon-Fri; 8:30am - 5:30pm EST Pay: $30.75 - $31.50/hourBenefits:Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401k Retirement Savings Plan Including Employer MatchPaid Time Off (PTO)Life InsurancePaid Parental LeaveShort-term & Long-term DisabilityHealthcare & Dependent Care Flexible Spending AccountsDomestic Partner CoverageCommuter BenefitsLegal AssistanceEmployee Assistance Program (EAP)Access to free on-site GymOnsite CaféCompany Provided ParkingAdditional Employee Perks and DiscountsJob Duties(* denotes an "essential function")*Utilize appropriate logs and/or tracking software for all administrative support work*Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle*Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support*Use established procedures, standards and formats to complete administrative requests to client satisfaction*Communicate with team members, lead, supervisor or client on job or deadline concerns*Meet contracted deadlines for service delivery to our clients*Troubleshoot basic software or hardware problemsHelp to foster a proactive environment of continuous service enhancement and relationship building with the clientPerform quality assurance on work of others, as requestedAdhere to Williams Lea policies, in addition to client policiesUse equipment and supplies in a cost efficient mannerJob QualificationsAssociate degree or advanced degree preferred. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history5+ years' experience supporting at the executive level in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (3) years or more. Formal education and/or training may be considered in lieu of experienceExcellent calendar management experience and skills, including the coordination of complex executive meetingsAdvanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/clientFamiliar with other software programs for providing administrative supportPrevious experience scheduling travel arrangement strongly preferred.Previous experience providing administrative support at the executive level preferredAbility to interact well with all levels of managementAble to be trusted with highly sensitive and confidential information and handle with professionalism and discretionStrong attention to detail; able to work on multiple projects simultaneously with little to no errorsMust have excellent organizational skillsMust be able to meet deadlines and complete all projects in a timely manner and maintain professionalism and composure when working with immediate deadlinesAble to exercise good judgment to make decisions that conform to business needs and policyGood problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory levelAbility to effectively work independently with strong decision-making abilities with minimal supervision as well as the ability to work collaboratively as part of a teamAbility to work in a fast-paced, high volume environment with efficient and effective multi-tasking skillsAbility to communicate professionally both verbally and in writingDemonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functionsMust be self-motivated with a positive attitude while remaining flexible, proactive, resourceful and efficientProven customer service skills are required to create, maintain, and enhance customer relationshipsSupervisionNumber and title(s) of direct reports (if any): N/AReceived, internal: Account Manager, Senior Account Manager or aboveReceived, external: Vice President, Sr. Vice President, COO, CEOJob RelationshipsInternal: This position works closely with administrative associates and administrative services team membersExternal: Clients