Billing Manager

This is onsite 4 days a week, one remote in NYC, NY.

The Billing Manager is a senior finance professional responsible for overseeing all aspects of legal billing operations for the firm. This role requires extensive experience in law firm billing practices, deep familiarity with complex billing arrangements, and hands on expertise with Finance Core, Coyote, and Tabs or an equivalent billing system. The Billing Manager partners closely with attorneys, finance leadership, and internal stakeholders to ensure accurate, timely, and compliant billing in accordance with client guidelines and firm standards

This is onsite 4 days per week and one remote.

DUTIES AND RESPONSIBILITIES

Billing Operations

Oversee end to end billing processes for the firm, including pre bills, edits, final invoices, write ups, write downs, and adjustments

Manage high volume, complex billing structures including hourly, alternative fee arrangements, caps, blended rates, retainers, and fixed fee matters

Ensure compliance with client billing guidelines, outside counsel guidelines, and e billing requirements

Serve as subject matter expert for billing policies, procedures, and best practices

System Ownership and Technical Expertise

Act as the primary billing systems expert for Finance Core, Coyote, and Tabs, including setup, maintenance, troubleshooting, and optimization

Partner with IT and finance leadership on system upgrades, integrations, testing, and process improvements

Develop reports and dashboards to support billing performance, realization, and revenue analysis

Ensure data integrity across billing, timekeeping, and financial systems

Attorney and Client Support

Work directly with partners and senior attorneys to resolve billing issues, address client inquiries, and support matter level billing strategies

Provide guidance and recommendations on billing efficiency, rate management, and client specific requirements

Support client audits, billing reviews, and information requests

Team Leadership and Oversight

Lead, mentor, and manage billing staff, ensuring appropriate training, coverage, and performance management

Establish and enforce billing schedules, deadlines, and quality control standards

Develop and maintain written billing procedures and training materials

Financial Controls and Reporting

Monitor billing accuracy, realization rates, aged accounts, and unbilled time in partnership with finance and collections teams

Identify trends, risks, and process gaps, and propose solutions to improve efficiency and cash flow

Support month end and year end close activities related to billing and revenue

QUALIFICATIONS AND EXPERIENCE

Minimum 10 years of progressive law firm billing experience, with demonstrated responsibility for complex billing environments

Extensive hands on experience with Finance Core or something comparable.

Proven knowledge of legal billing rules, compliance requirements, and client guideline enforcement

Strong understanding of law firm financial operations, including realization, revenue cycles, and matter economics

Advanced proficiency in billing systems reporting, Excel, and financial analysis tools

Exceptional attention to detail with the ability to manage competing deadlines in a fast paced environment

Strong communication and interpersonal skills, with the ability to work effectively with partners, attorneys, and senior leadership

Preferred Qualifications

Prior experience managing or leading a billing team

Experience supporting large AmLaw or multi office law firms

Exposure to e billing platforms and client audit processes

Bachelors degree in Finance, Accounting, Business, or a related field (or equivalent professional experience

Key Competencies

Leadership and accountability

Client service mindset

Process improvement and systems thinking

Sound judgment and discretion

Ability to influence senior stakeholders

WORK ENVIRONMENT

In performing the duties here in the employee is exposed to the below work environment conditions:

• Frequently a fast-paced environment determined by project to be completed.
• Frequently mid-paced environment on daily assigned projects.
• Occasional discomfort due to noise and temperature.
• Occasional pressure and mental fatigue due to the speed of the office tasks.
• Continual periods where the employee is expected to sit for a long period of time when necessary.