Practice Coordinator

Practice Coordinator

Location: Redwood City, CA 94065 Duration: 6 months

Must-Haves:

• Heavy prior authorization experience (daily, high volume)
• Epic/APeX experience specifically for auths, referrals, WQs
• Specialty clinic background (orthopedics strongly preferred; surgery/pain/other specialties acceptable)
• High-volume clinic experience (100+ calls/day or heavy WQs)
• Multi-provider scheduling + surgery scheduling exposure
• Strong communication, detail orientation, and reliability

The manager is specifically looking for candidates with:

• Recent Epic/APeX experience (must be hands-on)
• Specialty clinic background, ideally orthopedics or surgical subspecialties
• High-volume scheduling experience across multiple providers
• Referrals, authorizations, and work queue management
• Experience in large health systems such as Stanford, Sutter, PAMF, etc.
• Strong communication and customer service skills in patient-facing roles
• Ability to multitask and stay organized in a fast-paced clinic environment
• Professional, reliable work history in medical administrative roles

Nice-to-Haves:

• Experience in major systems: Stanford, Sutter, PAMF
• Imaging authorization experience (MRI/CT/X-ray)
• Pre-op coordination (labs, clearances, documentation)

Job duties: Front desk, Back office, PC, Surgery scheduling

Soft skills/characteristics needed: Well organized, excellent communication, must be proficient in Epic/APeX and Microsoft Office Suite. Able to multitask and be detail oriented.

Estimated number of patients in clinic per day or calls per day if call center: 30-50

Specific number of year's experience? A college degree with 6 months of experience or 2 years of healthcare admin experience