Patient Access Representative

Job Description

Job Description

Job Summary

Patient Access Representative

HiredFirst

Full-time - Contract

In-Office | Claremore, OK, United States

We are seeking a Patient Access Representative for a local contract opportunity at a hospital located in Claremore, OK.

HiredFirst is dedicated to supporting therapy travelers with honesty, integrity, and transparency. We offer competitive pay packages, responsive communication, and personalized support every step of the way.

Responsibilities

• Patient Registration: Greet patients upon arrival, collect personal and insurance information, and input data into the electronic health record (EHR) system to ensure accuracy and completeness.

• Insurance Verification: Contact insurance providers to confirm patient coverage and benefits, documenting findings and communicating any discrepancies to patients and healthcare providers.

• Appointment Scheduling: Manage the scheduling of patient appointments, including follow-ups and referrals, to optimize the appointment calendar and minimize wait times.

• Customer Service: Provide exceptional customer service by addressing patient inquiries and concerns with empathy and professionalism, acting as a liaison between patients and healthcare providers.

• Documentation: Prepare and maintain patient admission and discharge documentation, ensuring compliance with HIPAA regulations and organizational policies.

• Administrative Support: Perform general administrative tasks, including answering phone calls, handling billing inquiries, and maintaining organized patient records.

Qualifications

• High School diploma or GED

• Experience in a clerical or administrative position is preferred

• Excellent verbal and written communications skills to interact effectively with patients, family members, and healthcare professionals

• Strong empathy and patient to assist patients who may be in distress or facing health issues

• Ability to manage patient records, appointment schedules, and billing information

• Familiarity with medical software and computer systems for patient registration, appointment scheduling, and record - keeping

• Attention to detail to ensure accuracy in data entry and compliance with regulations

Job Specifics

• $15 Per Hour

• Cherokee Nation citizens will receive priority interviews for the first week

• Weekly guarantee of hours

• Schedule: Night Shift 7pm - 7am. This would be a rotating schedule. Schedule to include every other weekend. May be eligible for some overtime