Sales Account Executive - Service Contracts

Sales Account Executive - Service Contracts

If you love turning relationships into results and spreadsheets into strategy, this might be your kind of role. We're looking for a Service Sales Executive who can spot an opportunity a mile away, build trust just as quickly, and turn customer needs into smart, customized service solutions. You'll own the full lifecycle, from crafting quotes and contracts with eagle-eye precision to partnering with internal teams and external partners to bring deals across the finish line. Bonus points if you get a little thrill from a perfectly structured proposal or a well-timed upsell.

This isn't a sit-in-the-corner kind of job. You'll be out building connections (and yes, traveling up to 50% with a few hotel stays per month), collaborating with sales pros, and making things happen in a fast-paced, ever-evolving environment. If you're organized, curious, and just the right amount of competitive, with a knack for problem-solving and a "let's figure it out" mindset, you'll fit right in. Come help us grow our service business while making a real impact for customers who count on us every day.

Our corporate headquarters is in Brookfield, Wisconsin.

Primary Responsibilities:

Sales & Account Development

• Develop, manage, and close service agreement opportunities, including new and existing accounts
• Achieve or exceed assigned service sales targets within the designated territory
• Identify customer needs and recommend customized service solutions aligned with operational and financial goals
• Conduct sales calls and presentations to secure service agreements
• Proactively manage contract renewals, extensions, and upsell opportunities

Contract & Quote Management

• Prepare, review, and finalize service agreements, proposals, and pricing quotes
• Ensure accuracy, consistency, and completeness of all customer orders and contracts
• Validate contract details and configurations to support accurate quote generation
• Monitor sales orders and backlog to identify risks or opportunities
• Assist in determining appropriate pricing and discount structures

Collaboration & Cross-Functional Support

• Serve as a liaison between Delta Medical Systems sales teams and external partners (e.g., Siemens Service Sales Executives)
• Collaborate with Account Executives (AEs), Service Sales Managers, and project teams to ensure alignment
• Provide strategic input and alternative solutions to support sales initiatives
• Participate in customer and partner meetings, including joint vendor sessions

Operational Excellence

• Support Delta Medical Systems' quality policy by adhering to all quality management system requirements
• Ensure all activities comply with company policies, healthcare regulations, and contractual obligations
• Identify opportunities to improve processes, efficiency, and customer experience

Required Qualifications:

• Strong written communication skills with high attention to detail, particularly in contracts and proposals
• Proven ability to collaborate effectively across teams and build strong internal and external relationships
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines
• Understanding of the end-to-end sales and quoting process
• Demonstrated problem-solving skills and ownership of issues through resolution
• Ability to travel up to 50% within assigned territory

Preferred Qualifications:

• Experience in healthcare, medical equipment, or service contract sales
• Familiarity with multi-vendor service environments
• Knowledge of preventive maintenance agreements or lifecycle service offerings

Benefits:

• 401(k) retirement plan with company match
• Excellent vacation policy, including paid family leave
• Comprehensive and affordable insurance package including medical, dental, vision
• Company paid: short-term disability, long-term disability, and life insurance/AD&D
• Company car, if qualified, or mileage reimbursement
• Paid expenses
• Corporate based tech support
• Initial on the job training and ongoing OEM product training as needed
• Education assistance
• Amazing leadership who genuinely care about their employees

Location: Hybrid in Brookfield, WI

Salary: $55,000-65,000 base plus commission

Travel Expectation: Up to 50%