Administrative Coordinator Professional Development

Milton, MA • Beth Israel Deaconess Hospital Milton • Part-time • DayWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.The Administrative Coordinator provides comprehensive administrative and operational support to the Nursing Professional Practice and Nursing Education department. This role is essential to the effective coordination of nursing orientation, education programs, competency initiatives, and onboarding processes.The Administrative Coordinator ensures smooth day-to-day operations, allowing nursing leaders, educators, and clinical specialists to focus on education delivery, clinical integration, and professional practice excellence.Job Description:DUTIES AND RESPONSIBILITIES:A. Department SpecificProvides administrative and operational support to the Nursing Professional Practice and Education team.Maintains flexibility in scheduling to support orientation, education programs, and competency events.Maintains ongoing communication with the Manager of Professional Development & Nursing Education, educators, and nursing leadership.Functions as a central point of coordination for education-related logistics and inquiries.B. Education & Orientation CoordinationCoordinates scheduling for monthly nursing orientation, education classes, workshops, and competency events.Manages class registration, rosters, attendance tracking, and waitlists.Books rooms and coordinates space, equipment, and supply needs for education sessions.Prepares and distributes education materials and agendas as needed.Provides logistical support during orientation and large education events.C. Learning Management System SupportAssists with managing and coordinating nursing education courses within the learning management system.Supports course enrollment, tracking of completion, and reporting for required education.D. Administrative and Onboarding SupportSubmits and tracks IT access tickets related to new hires, role changes, and education access.Coordinates with Human Resources regarding onboarding requirements, education timelines, and compliance tracking.Assists with preparation of reports, spreadsheets, and tracking tools related to education and orientation.Maintains department files, documentation, and records in accordance with hospital policy.E. Communication & Customer SupportServes as a primary point of contact for nursing staff regarding education scheduling and registration questions.Responds to inquiries in a timely, professional, and customer-focused manner.Communicates effectively with educators, nurse managers, HR, IT, and other departments to ensure coordination of education activities.ADDITIONAL REQUIREMENTS:Performs all duties in accordance with applicable laws, regulations, hospital policies, and performance standards.Maintains confidentiality of employee and education records.May be required to perform related duties during high-volume onboarding periods or emergency situations as designated by leadership.Required QualificationsAssociate’s degree or equivalent experience2+ years of administrative or clerical experience, preferably in healthcare, education, or hospital-based departmentsStrong organizational and time-management skills with the ability to manage multiple priorities and deadlinesExcellent written and verbal communication skillsProficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)Experience scheduling meetings, classes, and events, including coordination with multiple stakeholdersAbility to maintain confidential information (HIPAA awareness strongly preferred)Detail-oriented with accurate data entry and record maintenance skillsCustomer-service mindset when interacting with nursing staff, educators, leaders, and external partnersPreferred QualificationsAssociate or bachelor’s degree in business, healthcare administration, or related fieldExperience in a hospital or academic medical centerFamiliarity with:o Learning management systems (LMS) (e.g., HealthStream)o Credentialing, competency tracking, or continuing education documentationo Shared governance or nursing education programsExperience supporting orientation, onboarding, or professional development programsBasic knowledge of nursing education standards, regulatory requirements, or accreditation processes (e.g., CE documentation)Key CompetenciesProfessional demeanor in a clinical education environmentAbility to work independently and as part of an interprofessional teamAdaptability in a fast-paced healthcare settingProblem-solving and follow-throughStrong attention to detail and accuracyPay Range:$28,891.20 USD – $38,887.68 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/DisabledJob detailsEmployment: Part-timeHours/Week: 24Shift: DayCategory: Administrative & ClericalPay Range: $28,891.20 USD - $38,887.68 USDFLSA: ExemptReq ID: JR93016 #J-18808-Ljbffr Beth-Israel-Lahey-Health