Administrative Assistant

Administrative Assistant – Healthcare / Hospital

Sigma, Inc. is seeking an experienced Administrative Assistant to support Beth Israel Lahey Health Hospital in Plymouth, MA. This is an onsite healthcare administrative opportunity for a professional with at least 2 years of administrative assistant experience, strong customer service skills, and hands-on experience using Epic in a healthcare or hospital environment.

The ideal candidate will be comfortable working with patients, answering high-volume telephone calls, performing patient check-in, and providing professional administrative support in a fast-paced clinical setting. Cancer center experience is highly preferred.

Key Responsibilities

• Provide administrative and front-desk support in a hospital or healthcare environment.
• Greet patients and provide professional, courteous customer service.
• Perform patient check-in and assist patients with registration-related needs.
• Answer and route incoming telephone calls accurately and professionally.
• Use Epic to access and document patient information and complete required administrative tasks.
• Communicate effectively with patients, healthcare staff, providers, and other departments.
• Maintain accurate records and documentation.
• Support daily administrative operations and assist with scheduling and other clerical activities as assigned.
• Handle sensitive patient information in accordance with applicable privacy and confidentiality requirements.
• Maintain a professional and organized work environment.
• Perform additional administrative duties as needed to support the healthcare team.

Required Qualifications

• 2+ years of Administrative Assistant experience required.
• Epic experience required.
• Previous experience in a healthcare, hospital, medical office, or clinical environment strongly preferred.
• Excellent customer service and interpersonal communication skills.
• Experience answering and managing telephone calls.
• Experience with patient check-in and front-desk healthcare operations.
• Strong organizational and administrative skills.
• Ability to work effectively in a fast-paced healthcare environment.
• Strong attention to detail and accuracy.
• Ability to work onsite in Plymouth, MA, Monday–Friday, 8:00 AM–4:30 PM.

Preferred Qualifications

• Previous experience working in a cancer center, oncology practice, or cancer care setting.
• Experience with Beth Israel Lahey Health (BILH) systems or workflows.
• Medical receptionist, patient access, patient registration, or hospital administrative experience.
• Experience supporting physicians, nurses, clinical teams, or patients.
• Familiarity with electronic medical records and healthcare scheduling systems.

Important Eligibility Requirement

Former Beth Israel Lahey Health (BILH) employees must have been separated from BILH for at least 6 months and must have left in good standing to be eligible for this position.

A BILH coversheet is required at the time of candidate submission.