AV Installation and Integration Field Technician

Job Description

Job Description

Company Overview
KR Wolfe is a growing company specializing in installation, integration, field service, and renovation solutions that bring today’s technology to life. We support advanced environments across the healthcare, education, commercial, and government sectors. Guided by our commitment to quality, value, and customer service, we operate by our SPIRIT and QUEST core values—delivering exceptional service with integrity, teamwork, and care. Job Summary
The Audio-Visual Integration Technician is responsible for (1) pulling and terminating cables; (2) understanding cable flow and installation; (3) install equipment and wall rack equipment reading wire diagrams: and (4) programing proprietary equipment for the Company’s clients.

Essential Duties and Responsibilities

• Dress, label, pull, cut and terminate cables
• Installs, connects, and manages video routers and switches.
• Installation of cameras
• Identify cable types including, but not limited to: SVID, Composite, RBGHV CAT 5, CAT 6, SDI, Fiber, HDMI, DVI
• Mounts and dresses display of various sizes including wall panels.
• Programs various equipment.
• Troubleshoot client complex audio-video equipment.
• Manage inventory of repair and replacement parts including the recording of serial model numbers
• Completes and updates daily reports, project photos, timecards and project status.
• Partners with co-workers and management to provide world-class customer service to clients.
• Complete all assigned projects in a high-quality manner and in compliance with scopes of project assignment.
• Adherence to company Mission, Vision, and Values
• Other duties as assigned by Manager.

Specific Job Knowledge, Skill and Ability                                    

• Proficient with voltage meter, soldering iron, tone generator, multimeter, cable toners, striping cables and network cable testers.
• Ability to dress racks
• Ability to read, interpret, and communicate reflected ceiling plans, elevation drawings and room flow diagrams.
• Ability to identify and understand various source plates.
• Knowledge of basics of AC/D voltage
• Experience with Microsoft Office and ability to use various web-based portals.
• Ability to fit into tight spaces including ceiling access panels, closets, interstitial spaces
• Ability to quickly learn new computer programs and operate mobile devices
• Ability to make sound decisions and escalate matters quickly and efficiently.
• Ability to respond effectively to sensitive inquiries or complaints. 

Qualification Standards
Education
High School Diploma, technical trade school or equivalent
Experience
Minimum of two years of experience in audio-video integration technical environment

 
Physical Requirements/ Working Environment
The primary working environment is an indoor medical setting. This role requires 100% travel to reach project locations. Employees working in hazardous conditions and areas are required to comply with all applicable safety provisions and to use PPE.

 
Compensation and Benefits

• $25.00 - $28.00 per hour based on experience

• Health, Dental and Vision 
• 401K Contribution and Match 
• Paid Time Off

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