Mammography Tech Assistant

Mammography Tech Aide

Looking to start or grow your career in medical imaging? Join the Breast Health team at Tufts Medical Center as a Mammography Tech Aide. In this role, you'll support mammography technologists and patients throughout their imaging experience, helping ensure a smooth, efficient, and compassionate care environment. This is a great opportunity to gain hands-on experience in a specialized imaging setting while working alongside an experienced team dedicated to exceptional patient care. Every day offers the chance to make a meaningful impact on patients and contribute to a collaborative, supportive department.

Schedule: Monday - Friday, 9:00am - 5:30pm

Job Profile Summary

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.

Job Overview

The position performs/supervises services in the Imaging service area according to the policies, procedures, philosophy, and objectives of the department and hospital. Works cooperatively within department and other services to create a system of quality health care.

Job Description

1. High school diploma or equivalent.

2. One (1) year of applicable medical or patient care experience.

Preferred Qualifications:

1. Some college or Associate's degree.

2. Three (3) years of applicable medical or patient care experience.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Maintains current knowledge in areas of assisting the Mammographer in the performance of screening and diagnostic procedures.

2. Greets patients in a timely and professional manner using language of caring and elements of complete connected care to improve patient and physician satisfaction. Consents patients to include verification of patient demographics, obtaining appropriate signatures and wrist banding.

3. Confirms patient identity using name and DOB in addition to checking wrist band. Verifies proper orders in RIS system and prepares related paperwork for technologist.

4. Monitors wait times of receipt of outside images and expedites cases requiring addendums with images from outside facilities. Makes phone calls or fax to facilities, if necessary.

5. Works with mammography staff to schedules future appointments.

6. Contacts physician offices to obtain written orders with sufficient information to determine appropriate imaging and decrease insurance denials for reimbursement.

7. Monitors BIRAD results and contacts patients in need of additional exams to include mammography and ultrasound. Monitors patients who are unable to be contacted, and follow-ups with Referring physician.

8. Works closely and cooperatively with the breast health team to assure timely coordination of intra-modality imaging.

9. Communicates need of supplies regularly to supervisor to maintain adequate inventory.

10. Assists with organizing mammography history sheets and verification of patient result letters and prepare letters for mailing.

11. Assists technologist with various tasks such as transporting specimens and/or patients between modalities, other departments, or main lobby.

Physical Requirements:

1. Frequent standing, occasional sitting, walking, and lifting of 30-35 lbs.

2. Requires manual dexterity using fine hand manipulation to operate mammography equipment.

3. Hearing and visual acuity sufficient to perform examinations; observe patients, read monitors and documents, and hear audible equipment alarms.

Skills & Abilities:

1. Knowledge of medical terminology.

2. Clerical skills.

3. General knowledge of RIS and PACS system.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.