Creative Project Manager

Job Description

Job Description

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. 

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email View email address on ziprecruiter.com.

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

As a Creative Project Manager, you will work closely with the Director of Creative Project Management to assist in the planning, strategizing, and execution of work for assigned creative projects to meet timelines and expectations. You need to be methodical, have great time management, and be able to use your communication skills to collaborate effectively with team members. Experience or interest in leveraging AI tools for creative workflows, project tracking, and process optimization is highly valued.

What is a day in the life of a Creative Project Manager?

• Assist with setting up timelines and communicate across multiple teams working on the same project.
• Manage team tasks and help ensure proper, timely completion.
• Build relationships with various departments to foster strong cross-team collaboration.
• Help develop and maintain strong relationships with stakeholders inside and outside of Pattern.
• Assist with escalated issues on priorities, goals, strategies, resources, and key initiatives related to company-wide projects.
• Ensure teams have what they need to fulfill their tasks and identify ways to unblock them if needed.
• Identify opportunities to integrate AI-driven tools and solutions to increase efficiency in project tracking, creative asset management, and reporting.
• Oversee the processing of creative tasks and requests from multiple teams within the company and assign them to the appropriate team member.
• Coordinate across departments on tasks and campaign executions.
• Assist with managing large-scale, organization-wide projects through planning, development, launch, stabilization, and close.
• Manage multiple concurrent projects and/or projects with multiple work streams requiring inputs from cross-functional stakeholders.
• Stay informed on emerging AI tools and assist in evaluating their use for creative production, content QA, and workflow automation.

What will I need to thrive in this role?

• 4 + years relevant Project Management work experience.
• Bachelor's degree.
• Familiarity/experience with Asana or other equivalent project management software.
• Experience building out roadmaps, trackers, and strategic plans to keep cross-functional creative projects organized and on track.
• Agency experience is a plus.

• Experience with A/B Testing

  • Documenting a test repository for past results to inform future roadmap
  • Maintaining a test calendar
  • Building in test-and-learn cycles into content planning
• Analytical, problem solver, independent, self-starter, high attention to detail, keen sense of urgency.
• Highly organized; exceptional verbal and written communication skills.
• Comfortable adopting and experimenting with AI tools for task management, creative production, and cross-team communication.
• Creative project management experience.
• Experience with AI tools for workflow automation, asset QA, or creative ideation.

What does high performance look like?

• Consistently delivers all assignments on schedule and with attention to quality.
• Demonstrates commitment and accountability on all projects and responsibilities.
• Proactively contributes in group settings and fosters collaborative team environments.
• Operates with a high degree of autonomy, taking complete ownership of projects and ensuring successful completion.
• Adheres to client style guides and requirements.
• Has a passion for creative problem-solving and an eye for design.

What is the team like?

• You will work with the full-time Art Directors, Graphic Designers, Photo and Video Directors, and other members of our creative team. This team is data-driven and results-oriented. You will collaborate regularly with members of your team and partner executives to implement actionable solutions. Ideas and input are encouraged from all members.

We are looking for individuals who are:

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• Initial phone interview with Pattern’s Talent Acquisition team
• Video interview with a hiring manager
• Onsite interview with a panel of department leaders
• Professional reference checks
• Executive review
• Offer

How can I stand out as an applicant?

• Be prepared to talk about professional accomplishments with specific data to quantify examples
• Be ready to talk about how you can add value and be the best addition to the team
• Focus on mentioning how you would be partner obsessed at Pattern
• Be prepared to talk about any side projects related to data and analytics

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

- Unlimited PTO

- Paid Holidays

- Onsite Fitness Center

- Company Paid Life Insurance

- Casual Dress Code

- Competitive Pay

- Health, Vision, and Dental Insurance

- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred. 

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.