Head of Communications & Content Marketing

Head of Communications & Content Marketing

10+ Years

USA

Full-Time

BE AT THE FOREFRONT OF THE AGENTIC AI REVOLUTION

At Skan AI, you'll be part of the team pioneering the context engine for human and agentic execution, bringing context from enterprise operators, systems, and processes to power how the world's largest organizations execute their most complex, mission-critical work.

WHY JOIN SKAN AI

We're in hyper-growth mode at exactly the right moment in history. As enterprises race to adopt agentic AI, we're uniquely positioned to deliver the clear signal they desperately need: a platform that trains and grounds AI Agents in trillions of real execution signals, enabling reliable, compliant automation of their most complex processes.

Backed by Dell Technologies Capital and other leading investors, we're the only company that can bridge the gap between AI's promise and enterprise reality, making us perfectly positioned to define the agentic era for modern enterprises.

Join our diverse, collaborative team of 200+ innovators solving category-defining challenges at the intersection of AI, process intelligence, and enterprise work. Here, diverse perspectives fuel breakthrough thinking, cross-functional collaboration is the norm, and your contributions will directly transform how Fortune 500 companies operate. This is your opportunity to shape the future of work itself alongside talented colleagues who challenge, support, and inspire you every day.

ABOUT THE ROLE

We're looking for a content leader who builds and runs the engine that fuels our marketing initiatives. You'll own Skan AI's editorial voice, thought leadership program, and content function end-to-end, translating complex technology into narratives that resonate with C-suite buyers at Fortune 500 companies.

You'll set the strategy, lead the team, and roll up your sleeves when it matters- spanning thought leadership, demand generation, product marketing, social media, SEO/AEO, customer marketing, sales enablement, and executive content.

You'll work closely with Product Marketing, Growth, Sales, and leadership to position Skan AI as the definitive voice in enterprise agentic AI. You'll also build an AI-powered content operation that scales output without sacrificing quality, and develop narratives that resonate with executives, decision-makers, and the analysts and influencers who shape their thinking.

This role is for someone who has built content functions before, knows what great looks like, and is ready to do it again at a company that's defining a new category.

RESPONSIBILITIES

• Narrative, Messaging & Thought Leadership
  • Shape and evolve Skan AI's core messaging framework in collaboration with product marketing, ensuring alignment with value proposition and competitive differentiation customized by persona.
  • Craft compelling content messaging and storytelling for executive and technical audiences across industries.
  • Maintain a unified brand story and voice across all channels and asset types.
  • Translate complex AI, automation, and process intelligence concepts into engaging business value stories.
  • Create keynote outlines/scripts, analyst briefs, PR statements, and executive bylines that position Skan AI as an industry thought leader.
  • Produce multimedia assets that advance our narrative in enterprise agentic AI.
• Content Strategy, Production, Distribution, and SEO/GEO
  • Build and scale an editorial calendar spanning blogs, reports, video, webinars, and social.
  • Manage end-to-end content workflows to achieve a predictable, high-quality publishing cadence.
  • Create and package thought-leadership content for multi-touch campaigns in partnership with Growth Marketing and Demand Gen.
  • Reuse and amplify cornerstone content into shorter formats, distributing through organic, paid, and social channels to maximize reach, engagement, and conversions.
  • Continuously test and iterate distribution tactics based on performance insights.
  • Collaborate with Growth Marketing on the SEO, AEO, and GEO strategy — including keyword/prompt research, on-page optimization for GEO, and technical best practices for website-hosted content.
• Integrated Campaigns & ABM
  • Align content with integrated and account-based marketing campaigns to drive MQA, SAL, and sales-pipeline goals.
  • Collaborate with Growth Marketing to personalize content for target accounts and verticals.
• Customer Storytelling
  • Partner with Customer Success to showcase real-world impact through written and video formats.
• Content Analytics & Performance Optimization
  • Define success metrics from impressions to influenced revenue; build dashboards for full-funnel visibility.
  • Run experiments and apply insights to lift organic traffic, conversion, and pipeline contribution.
• Cross-Functional Collaboration & Stakeholder Management
  • Partner with Product, Sales, CS, and Leadership to ensure content accelerates every stage of the buyer and customer journey.
  • Present strategy, performance, and insights to executive-level client stakeholders.
• Elevate the talent of a diverse team of writers, designers, and video specialists through hands-on coaching and continuous upskilling.
• Establish workflows and quality standards for copywriting, design, and multimedia content.
• Drive creative inspiration to push innovation in visual storytelling, interactive content, and multimedia assets.
• Pilot Gen-AI-powered workflows to accelerate ideation, personalization, and production while safeguarding brand voice and factual accuracy.
• QUALIFICATIONS
• Required skillset:
  • 10+ years leading enterprise content programs in high-growth environments, ideally in enterprise AI, automation, or adjacent categories.
  • Deep domain fluency in enterprise agentic AI, including familiarity with how AI agents, orchestration, and autonomous workflows are reshaping enterprise operations. You don't need to be an engineer, but you need to speak the language credibly with CIOs and COOs.
  • Demonstrated excellence in narrative design, content strategy, and editorial vision across the full funnel, with a track record of translating complex AI and automation topics into clear business value.
  • Proven ability to build and scale AI-powered content operations that drive measurable outcomes across organic growth, MQLs, influenced pipeline, and revenue.
  • High AI quotient: you actively use AI tools in your workflow, have run Gen AI content experiments, and can build or direct AI-assisted content systems, not just describe them.
  • Deep expertise in SEO/AEO/GEO, multi-channel distribution, and performance analytics.
  • Experience aligning content with demand generation and ABM campaigns for enterprise sales cycles.
  • Skilled people leader and stakeholder manager, adept at hiring, coaching, and cross-functional collaboration.
  • Proven agency management experience across PR, brand, design, video, and localization, including managing retainers, briefing creative partners, and holding external teams accountable to quality and timelines.
  • Prior success publishing or ghostwriting for executives across analyst briefings, keynote addresses, and industry reports.
• Nice to have:
  • Familiarity with enterprise operational AI, agentic automation, process intelligence, process mining, task mining, or intelligent automation markets.
  • Experience customizing content for BFSI, healthcare, or other regulated enterprise verticals.

Skan AI is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace around the world. We do not discriminate based on race, color, religion or belief, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, ancestry, age, disability, medical condition, genetic information, marital or family status, military or veteran status, or any other characteristic protected by applicable laws in the locations where we operate.

We welcome people from all backgrounds and provide reasonable accommodations throughout the hiring process.

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