Payroll Manager (Dayforce Experience Required)

Description


Position at First Cash


Payroll Manager

Fort Worth, TX

This role requires hands-on ownership of payroll processing in Dayforce (not implementation-only experience).

The Payroll Manager is responsible for overseeing and managing the end-to-end payroll process for a multi-state workforce, ensuring accurate, timely, and compliant payroll delivery. This role requires deep hands-on expertise with Dayforce and strong knowledge of multi-state payroll regulations, including local and municipal taxes. The Payroll Manager serves as a subject matter expert, partnering closely with HR, Finance, and external vendors to drive payroll accuracy, compliance, and continuous improvement.

Essential Duties & Responsibilities

• Payroll Operations
• Manage the full-cycle payroll process for a multi-state employee population, ensuring accuracy, timeliness, and compliance with federal, state, and local wage and tax laws.
• Lead payroll processing within Dayforce, including configuration, audits, imports, reporting, and troubleshooting.
• Ensure proper withholding and remittance of state and local taxes, including municipal, school district, and other jurisdiction-specific requirements.
• Oversee payroll schedules, off-cycle runs, adjustments, year-end processing (W-2s), and tax filings.

Compliance & Risk Management

• Maintain compliance with federal, state, and local payroll regulations, including wage and hour laws, garnishments, and tax requirements.
• Monitor legislative and regulatory changes affecting payroll and ensure timely updates to policies, procedures, and system configuration.
• Manage audits and inquiries related to payroll, taxes, and payroll controls.
• Dayforce System Leadership.
• Serve as the Dayforce payroll subject matter expert, partnering with HRIS as needed.
• Configure and maintain payroll rules, earning codes, deductions, and taxes within Dayforce.
• Lead testing and validation for system updates, enhancements, and process changes.
• Develop and deliver payroll reports and analytics using Dayforce tools.

Leadership & Collaboration

• Lead, mentor, and develop payroll team members, ensuring consistent performance and knowledge development.
• Partner with HR, Finance, Benefits, and Accounting to resolve payroll-related issues and improve cross-functional processes.
• Serve as a trusted advisor to leadership on payroll matters, risk mitigation, and best practices.
• Process Improvement
• Evaluate payroll processes and controls, identifying opportunities for efficiency, automation, and accuracy.
• Document standard operating procedures and ensure consistent execution across the team.
• Support payroll projects, including system upgrades, acquisitions, and workforce expansions into new states or jurisdictions.

Minimum Requirements & Qualifications

• Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related field (or equivalent experience).
• 5+ years of progressive payroll experience, including leadership or supervisory responsibility.
• Strong, hands-on experience with Dayforce payroll required.
• Demonstrated expertise in multi-state payroll processing, including complex local and municipal taxes. In-depth knowledge of federal, state, and local payroll laws and regulations.
• Experience managing payroll for medium to large employee populations.
• Strong analytical, problem-solving, and attention-to-detail skills.

Preferred Qualifications

• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).
• Experience supporting payroll audits and state/local tax compliance reviews.
• Exposure to payroll support for acquisitions, integrations, or rapid growth environments.
• Advanced reporting and data analysis experience within Dayforce.

Skills & Competencies

• Payroll compliance expertise.
• Dayforce system configuration and optimization.
• Multi-state and local tax management.
• Leadership and team development.
• Process improvement and documentation.
• Strong communication and stakeholder management.

About FirstCash Holdings, Inc.

FirstCash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology-driven point-of-sale payment solutions , both dedicated to serving cash- and credit-constrained consumers.

With over 3,000 pawn stores across 29 U.S. states, the District of Columbia, and Latin America -including Mexico, Guatemala, Colombia, and El Salvador-FirstCash offers a diverse selection of pre-owned jewelry, electronics, tools, appliances, sporting goods, musical instruments, and more . In addition, our stores provide small, non-recourse pawn loans secured by pledged personal property, offering accessible financial solutions to the communities we serve.

Through our wholly owned subsidiary, American First Finance (AFF) , FirstCash also delivers lease-to-own and retail finance payment solutions for consumer goods and services. With a nationwide network of over 13,000 retail merchant partners , we help customers access flexible financing options tailored to their needs.

With a workforce of approximately 20,000 employees across the U.S. and Latin America, FirstCash is committed to excellence, innovation, and financial inclusion. As a recognized industry leader, the company is a proud component of both the S&P MidCap 400 Index® and the Russell 2000 Index® , reflecting our strength and stability in the market.

Join FirstCash and be part of a company that values integrity, customer service, and growth.

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.


Submission of your application confirms your "opt-in" desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job you applied for and other potential opportunities available at FirstCash. Message and data rates may apply. You can unsubscribe to text messages by replying STOP to the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit for additional questions or information.


FirstCash Holdings, Inc. is an Equal Opportunity Employer


FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and/or to receive all other benefits and privileges of employment, please contact Human Resources at [email protected] or View phone number on click.appcast.io