Patient Accounts Representative

Patient Account Representative

Heritage Oaks Hospital is part of the UHS Family of Providers which has been highly regarded as an integral part of the greater Sacramento and Northern California mental health system since 1988. Conveniently located in northern Sacramento, Heritage Oaks is a fully accredited, 125-bed acute psychiatric hospital offering a full range of individually tailored treatment services to adolescents, adults, and senior adults, including treatment for substance abuse and chemical dependency issues with drugs and alcohol. Heritage Oaks is a Medicare provider in addition to contracts with most commercial health insurance plans. We are committed to providing service excellence to all and ensuring our patients receive the optimal level of care that will be most beneficial to their health and recovery.

Heritage Oaks Hospital is currently looking for a full-time Patient Account Representative to join our Business Office Team! The Patient Account Representative is responsible for submittal of electronic and manual billings, account statements, and for follow-up with third-party payers and patients for outstanding balances. This position is also responsible for the preparation of daily cash receipts and maintenance of insurance logs. Prepare and submit insurance billings to primary and secondary payers. Transmit all billings to third-party payers, either manually or electronically as requested. Provide assistance in contacting third-party payers at a 30-day interval after billing to assure that bills have been received and are being processed.

Schedule: Monday - Friday, 7:30am - 4pm

Heritage Oaks offers comprehensive benefits such as: Competitive compensation, excellent medical, dental, vision, and prescription drug plan, generous paid time off, 401(k) with company match and discounted stock plan, career development opportunities within UHS and its subsidiaries, education assistance, challenging and rewarding work environment.

Qualifications:

• Education: High school graduate or equivalent.
• Experience: A minimum of two (2) years experience in insurance billing is preferred. Any combination of education, training, or experience in a hospital business office is required. Experience with billing, computers, and business software programs preferred.
• Additional Requirements: CPR certification required. May be required to work occasional overtime and flexible hours. Completion of Handle with Care class within 30 days of employment and prior to participating in a code green is required.

About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Universal Health Services