Technical Support Specialist II

The Clinical Support Specialist provides clinical demonstration, instruction, training, and ongoing support for Straumann BLX and zygomatic solutions in a formal education environment as well as small group or individual presentations in a clinical setting. The CSS will provide instruction based on the indications for use (IFUs) for both surgical and restorative workflows, digital solutions and overdenture procedures. This role also provides support for new products as well as clinical troubleshooting. This position is field-based and may require significant travel depending on territory needs. $55,000.00 yearly Full-time The Clinical Liaison Support is a clinician and member of the sales team who partners with referral sources, discharge planners, providers, patients, and caregivers to coordinate the transition to … Full-time The Clinical Triage Specialist will play a crucial role in providing efficient and effective telephone triage and patient support services, ensuring timely access to care and appropriate clinical i… Full-time What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opp… Full-time +1 DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and … Full-time We are looking for a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reser… $17.00 hourly Temporary Job Title: Tech Support Location: Chandler, AZ Work Arrangement: Hybrid Client Industry: Enterprise BFSI client Duration: 12+ Months Contract Schedule: Monday to Friday, Standard working hours Top … $26.00 hourly Full-time At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We’re on the lookout for p… $23.00 hourly Full-time Customer Support Specialist. Compensation: $23–$30/hr +. Make a real difference in people’s lives — bring your people skills, and we’ll provide the training. Serenity is looking f… Full-time At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We’re on the lookout for p… $65,000.00 yearly Full-time Everything starts with our people. As an Ecosystem Support Specialist, you are a vital link within a close-knit community focused on delivering a premier "Assisted Experience". This role actively adv… $55,000.00 yearly Full-time We are seeking an IT Support Specialist to provide technical assistance and ensure smooth day-to-day operations of internal systems. Key Responsibilities Technical Support: Troubleshoot hardware and… $21.00 hourly Part-time ESI, the leading provider of educational staffing solutions in Arizona, is seeking an entry-level, part-time IT Support Specialist, who will support the day-to-day operations of our IT department.I… Full-time +1 DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and … Full-time Tier II Technical Support Specialist Department: Customer Support Location: Scottsdale, AZ (Onsite/Hybrid) Reports To: Support Team Supervisor Shift: … Full-time Customer Support Specialist 1- Aviation Component Manufacturing, in Chandler, AZ. Job ID#218564 Job Description: Under direct supervision, performs a variety of clerical duties of a routine an… Full-time The L1 Technical Support Specialist serves as Technical Product Support Specialist and is the first point of contact for the VisualVault platforms, providing professional, timely, and accurate Tech… Full-time Clinical Support Nurse About Vita Bella Vita Bella is a leading telehealth company dedicated to making high-quality, science-backed wellness solutions accessible and affordable for everyone. We offe… Remote Full-time We are seeking motivated individuals interested in supporting clients through personalized coordination and customer service. As a Customer Support Specialist focused on coordination, you will assis… Full-time Business Support System Specialist Strategic Overview We are a leading global entity within the Digital Education Sector, currently operating across 100+ countries. We specialize in award-winning Hi… Full-time The cities near Mesa, AZ that boast the highest number of clinical support specialist jobs are: Gilbert Chandler Phoenix The 10 cities near Mesa, AZ that have the most job openings are: Surprise Tempe Peoria Scottsdale Glendale Gilbert North Las Vegas Chandler Henderson Tucson The 10 most popular job searches in Mesa, AZ are: amazon work from home government online data entry clerk data entry amazon warehouse customer service customer care virtual assistant Position Summary Position Summary: The Clinical Support Specialist provides clinical demonstration, instruction, training, and ongoing support for Straumann BLX and zygomatic solutions in a formal education environment as well as small group or individual presentations in a clinical setting. The CSS will provide instruction based on the indications for use (IFUs) for both surgical and restorative workflows, digital solutions and overdenture procedures. This role also provides support for new products as well as clinical troubleshooting. This position is field-based and may require significant travel depending on territory needs. Job Responsibilities: Clinical Education & Support: Provide clinical demonstrations and instruction on Straumann products, including indications for use (IFUs), features, and clinical benefits. Deliver in-service education for new and existing customers to increase product satisfaction and successful adoption. Offer ongoing chairside and virtual support for doctors and clinical teams, including restorative workflows, digital workflows, and treatment planning. Support first surgeries and clinical implementations for Straumann BLX and zygomatic systems, either independently or in coordination with a TM. Facilitate clinical use of new products and enhancements and gather feedback to share key learnings and best practices. Account & Practice Integration Support: Work with Territory Managers to ensure DSO clinics receive appropriate service, training, and clinical support. Coordinate and ensure proper rollout of new products and solutions across assigned DSO accounts. Routinely co-travel with Territory Managers to provide coaching and support to clinical teams. Introduce, promote, and increase utilization of Straumann Group products within customer facilities. Identify opportunities to increase share of wallet and expand product usage. Communication, Reporting & Best Practices: Provide clear and consistent feedback from clinics to the DSO Customer Success Management (CSM) team and leadership. Share best practices for product usage, practice integration, and clinical workflows. Participate in quarterly sales calls to update teams on strategy, product launches, and clinical updates. Represent Straumann Group at the DSO’s annual conference. Collaboration & Cross-Functional Engagement: Discuss treatment plans and restorative options with doctors to support optimal outcomes. Work collaboratively with Marketing on training materials, presentations, and educational content. Other duties as assigned. Management Responsibilities: This position manages the following positions: n/a Physical Attributes: General physical demands of clinical/training environments; no unusual requirements Work Environment: Field-based role requiring frequent travel (up to ~70%). Work involves supporting multiple partners, clinics, and stakeholders. Minimum Qualifications: Bachelor’s degree in Business, Marketing, Communication, Dental Science, or related field OR RDH, CDT or Dental Assistant certification. 3+ years of clinical experience in a dental environment; dental implant experience. Valid driver’s license. Preferred Qualifications: Dental laboratory experience or CDT accreditation is beneficial. Experience in treatment planning and case planning. Experience in DSOs or high-volume implant practices. Understanding of FDA Quality System Regulations, ISO Standards (ISO 13485), SOPs, and QSR compliance. Strong interpersonal, verbal, and written communication skills. Ability to work independently, manage multiple priorities, and perform under deadline pressure. Strong organizational and planning skills with high attention to detail. Demonstrated ability to educate group audiences and individuals effectively. Ability to work with diverse customer groups—clinical and non-clinical. Strategic thinking and strong business acumen. Proficiency in Microsoft Office Suite. Demonstration of a player-learner mindset and willingness to adopt new digital tools and workflows. Salary: $90,000 - $100,000/Annually. The final pay for this position will vary based on geographic location and candidate experience relative to what the company reasonably anticipates for this position. Whether you’re looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals. Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units). A 401(K) plan to help you plan for your future with an employer match Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium. Generous PTO allowance - plenty of time to recharge those batteries! #J-18808-Ljbffr