Territory Services Manager

Chicago, Illinois, United States
Indianapolis, Indiana, United States

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

As the Territory Services Manager, you will lead the development of business strategy and plans through a team of technical field support, project resources, field engineers, professionals, alliances resources, administrative personnel, and other resources. Your work will involve responsibility for small project field delivery, emergency call out, and maintenance agreements. You will report to the North America Lifecycle Field Services Manager and work from any one of the following locations: Chicago or Indianapolis. Your work will be primarily remote, with travel to customers within the region.

Your Responsibilities:

• You will lead a team of 14 Field Service Engineers and manage their utilization in the territory
• You will deploy Field Service Engineers for projects and serve as the primary escalation point for issues related to field labor
• You will manage Field Labor financials, provide forecasting for the business and develop all resource planning
• You will provide commercial support in securing field labor business and partner with businesses that utilize field labor for startup and commissioning
• You will provide input for generating and pricing proposals.
• You will coach and provide guidance to Field Service Engineers, Proposal Leads, and Project Admins

The Essentials - You Will Have:

• A Bachelor's degree or equivalent years of relevant experience
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The ability to travel 25-50% of the time.
• A valid drivers license.

The Preferred - You Might Also Have:

• 2+ years experience managing engineers, revenue growth and profitability
• Knowledgeable on Rockwell Automation business systems

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

For this role, the Base Salary Compensation is from $123,680.00 - $185,520.00 USD with an annual target bonus of 5% of base salary. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at View phone number on click.appcast.io.