BAR COCKTAIL SERVER - VR - X-BOARD - VARIED SHIFT

Job Title

Take orders and serve alcoholic and non-alcoholic beverages to guests.

Job Qualifications

Must be able to work any day, any shift (including holidays). Must have excellent customer service and communication skills. Must be flexible, adaptable, and self-motivated. Must be able to read, write and communicate verbally in English.

Essential Job Functions

Take orders and serve alcoholic and non-alcoholic beverages to patrons in the table games, slot area, lounge, restaurant, & pool areas.

Collect money from customers for drinks served.

Clean service stations and stocks supplies, coffee filters and glasses.

Maintain table games slot area and lounge by removing glasses, paper scraps, cleaning ashtrays and tables.

Responsible to meet: Health and Safety Regulations, company guidelines, service standards, labor standards, and product quality within all areas of the beverage department.

Other job-related duties as assigned and instructed by management.

Customer Service Expectations

Recognize Platinum players and relay that information on to other team members.

Listen and pay attention to what is being communicated both verbally and non-verbally.

Go the extra mile with a smile for guests who have special requests or needs.

Friendly, helpful, and professional when interacting with guests and team members.

Maintain a happy cheerful attitude with guests and team members during stressful periods of peak business.

Physical Demands

The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.

Work Environment

The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as kitchens, restaurants, bars, coolers, offices, meeting and training rooms, libraries, residences, and commercial vehicles, e.g., use of safe work practices with kitchen equipment, avoidance of trips and falls, observance of fire, health and safety regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. The work environment involves exposure to secondhand smoke in a casino. This is a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.