Employee Relations Manager

Employee Relations Manager, New York City Manhattan Location: Manhattan, New York City (Hybrid – 3 days a week in the office) Employment Type: Full-Time (Temp-to-Perm opportunity for the right candidate) Please send your resume to View email address on click.appcast.io Summary: The Employee Relations team supports the creation and maintenance of a positive environment for employees and leaders, while mitigating risk to Healthfirst. The ER team is responsible for responding to, investigating, and recommending resolutions for varied issues and complaints. The ER team is integral to resolving concerns by coaching and advising employees and leaders. The ER team also identifies common concerns and opportunities and proposes proactive solutions. The ER Manager is a seasoned HR professional. He/she will manage and resolve complex employee relations matters in a consistent, empathetic, and legally sound manner. As the more experienced team member, he/she will manage escalated matters, be a source of guidance to more junior team members and provide nuanced and challenging coaching to leaders and employees. Duties & Responsibilities: Partner with the Director, Employee Relations, and HR Compliance to build a strategic Employee Relations Center of Excellence. Collaborate with and be a go-to resource for HR Business Partners for all Employee Relations issues, offering guidance on performance improvement matters, complex employee situations, and involuntary terminations. Guide managers in drafting performance improvement plans and termination documentation. Resolve, guide, and facilitate difficult conversations, including involuntary terminations. Use solid judgment and discretion when responding to grievances. Work on HR Operations projects, implementations, and initiatives. Manage employee relations investigations. Partner with HR Compliance to create and update HR Policies. Counsel HR colleagues and managers on trending employee relations issues, potential risks to the organization, and ways to mitigate risk. Prepare and conduct training for internal stakeholders on internal employee relations trends and best practices. Use Employee Relations data to prepare charts and reports on trends. Partner with the HRBPs to assist in the workforce reduction process. Ensure cases are properly logged in the ER and Leave case management system. Additional duties as assigned. Minimum Qualifications: 5+ years’ experience managing complex employee relation issues and investigations. Bachelor’s degree from an accredited institution. Demonstrated experience managing varied employee relations issues. Deep knowledge of federal and state employment laws. #J-18808-Ljbffr