Head of Client Operations and Client Reporting
$325k - $375kApollo
Position Overview
Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade credit to private equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. As of March 31, 2026, Apollo had approximately $1.0 trillion of assets under management.
Apollo Global Management is seeking a senior leader to serve as Head of Client Operations and Reporting, with responsibility for the governance, delivery, and strategic evolution of investor reporting across Apollo’s global platform.
This role will oversee firmwide reporting activities across all market strategies, ensuring consistency, accuracy, scalability, and alignment with Apollo’s client service standards. The Head of Client Reporting will work closely with Product, Finance, Controllers, Technology, and Client teams to strengthen reporting infrastructure, enhance operating leverage, and support continued growth of the firm. This leader will be accountable for defining and executing the firmwide client reporting operating model, establishing clear success metrics, and driving cross-functional change across Product, Finance, Controllers, Operations, Technology, and client-facing teams.
Core Responsibilities
Global Reporting Oversight
- Own the end-to-end client reporting framework across strategies, vehicles, and regions
- Establish firmwide standards for content, delivery, controls, and governance
- Ensure reporting outputs meet internal quality standards and external regulatory and client requirements
Operating Model & Governance
- Define and maintain a clear operating model spanning Product, Controllers, Operations, and Technology
- Clarify ownership, decision rights, and escalation protocols across reporting workflows
- Partner with senior stakeholders to ensure alignment between reporting capabilities and business priorities
Scalability & Efficiency
- Drive standardization and automation to reduce manual processes and operational risk
- Support efforts to measure and manage reporting-related cost-to-serve
- Lead rationalization of reporting tools, vendors, and workflows as appropriate
Data & Technology Partnership
- Act as senior business owner for reporting platforms and related technology initiatives
- Partner with Technology and Data teams to improve upstream data quality, controls, and availability
- Support development of reporting-ready data models and reusable outputs
Client & Stakeholder Engagement
- Ensure reporting supports a high-quality, consistent client experience across Apollo’s investor base
- Serve as a senior escalation point for complex or sensitive reporting matters
- Engage with client-facing teams to align reporting practices with evolving client needs
Team Leadership
- Lead and develop a global team spanning reporting, product, and operational functions
- Establish clear roles, responsibilities, and performance expectations
- Promote a culture of accountability, consistency, and continuous improvement
Qualifications & Experience
Required
- 12+ years of experience in client reporting, fund operations, product management, or related functions within alternative asset management or complex financial institutions
- Deep understanding of private markets reporting, including capital accounts, performance reporting, investor communications, and disclosures
- Demonstrated experience operating across Product, Finance, Controllers, and Technology teams
- Proven ability to manage complex, multi-stakeholder processes in a scaled organization
Preferred
- Experience leading reporting or data transformation initiatives in a large asset manager
- Familiarity with reporting platforms, data warehouses, and vendor ecosystems
- Experience managing global teams across multiple strategies and geographies
Key Competencies
- Strong judgment and attention to detail
- Ability to operate effectively in a highly matrixed organization
- Clear and concise communicator with senior stakeholders
- Structured, disciplined approach to execution
- Commitment to operational excellence and risk management
Pay Range
$325,000 - $375,000
Apollo Global Management, Inc. (together with its subsidiaries and affiliates) is committed to championing opportunity.
The firm and its affiliates comply with applicable discrimination and equal opportunities legislation in all of its jurisdictions and do not discriminate in employment or recruitment based on race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other protected characteristic under applicable law.
The contents of the qualifications and experience section of this job description are a guideline only. If an applicant can otherwise demonstrate their suitability for the role they will be considered.
T__he base salary range for this position is listed above. This position is also eligible for a discretionary annual bonus based on personal, team, and Firm performance.Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the amounts listed here.
#J-18808-Ljbffr- ...Apollo Global Management seeks a senior leader to serve as Head of Client Operations and Reporting, overseeing governance, delivery, and strategic evolution of investor reporting across Apollo’s global platform. The role collaborates with Product, Finance, Controllers...Suggested
$325k - $375k
Athene is looking for a Head of Client Operations and Reporting to lead the governance and strategic evolution of investor reporting across its global platform. This role is crucial for ensuring accurate and consistent reporting while working closely with various teams...Suggested- PIMCO is seeking a Head of Product for Client Reporting to drive the vision and execution of a cloud-native, AI-first reporting platform. You will collaborate with Account Managers, Fund Product Teams, and Portfolio Management to understand client needs and deliver an...Suggested
- ...BuyingJob Description:Team OverviewJoin a team where operational excellence drives lasting impact on our clients' businesses. As a key member of our team, you will... ...classification in MT & MO systems (based business/reporting needs and rules)Leverage understanding of E2E...SuggestedFull timeWork at officeLocal area3 days per week
- ...breakthrough technologies to collaborate with clients, driving transformative solutions that... ...multiple teams and oversees a core operating area in Transfer Agency. Leads teams who... ...transaction processing, payments and cash recon, reporting. Senior escalation point for clients and...SuggestedWork experience placementWork at officeWorldwideFlexible hours
$150k - $200k
...About the Role Our client, a leading alternative investment manager, is seeking a Director, Investment Operations to join its operations team supporting a diverse credit investment... ...movements, reconciliations, position reporting, and investment data to ensure...Full timeWork at office- ...a critical role in our growing Business Operations team. This role will focus on supporting... ...driving visibility into business performance. Reporting to the Vice President of Business... ...will partner cross-functionally across client success, finance, product, and operations...Remote work
- ...workflows) Rapid growth toward major ARR milestones with backing from top-tier investors The Role Own and build the operational engine behind client delivery. You’ll work across product, commercial, creative, medical, and engineering to turn a complex, high-touch service...
- Citi's Head of Account Opening & Client Service Operations leads end-to-end global functions across Client Onboarding and CSO, partnering with Wealth Business leadership to deliver consistent, compliant, high‑quality client outcomes. The role drives transformation, standardizes...
- ...approach everything - from a new client brief to the way we work. Associate Director, Business Operations PHD is seeking an Associate... ...& Quality Oversight Ensure reporting and deliverables meet client... ...font, no consecutive (none). Headings use . Good. I note that there...Worldwide
- ...years of accounting experience, preferably in private equity. Responsibilities include managing client portfolios, evaluating investment information, preparing financial reports, and developing workflows for accurate transaction reporting. Strong communication and...
- ...impact in the following ways: Leads a client service/support area consisting of multiple... ...with senior business leaders to report client trends and needs. Participates in... ...experience preferred. Experience in an operational area and/or client services preferred....Work experience placementWork at officeFlexible hours
$89.36k - $134.04k
About The JobIn this role, you will vividly bring to life deep client understanding and insight that inspires big ideas, profitable brand... ...of client insight-led actions across the enterprise.•Deliver reports, insights, and implications to assigned business partners to...Full time$144k - $216k
...Northwestern Mutual's expert in the integration of consumer and client information and insights across the consumer decision journey —... ...and wave-based trackers providing actionable insights, reporting, and presentation of results to key stakeholders•Oversee the execution...Full time$155k - $180k
...models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing... ...support and execute the strategic approach to client operations. This role is responsible for... ...objectives. Operational Excellence & Reporting Oversee delivery across event...Work at officeWorldwideFlexible hours$150k - $210k
...elections and treaty-based positions Collaborate with the Private Client Services and Trust & Estate groups on cross-border matters for... ...include foreign filing attachments and pass-through K-1/K-3 reporting 1+ years of supervisory experience Preferred Qualifications: Experience...Full timeFixed term contractLocal area- ...relationships with key business partners in deposit operations, customer care, treasury solutions,... ...and OFAC. Complete annual BSA training. Report suspicions of criminal activity, or any... ...effectively to both external clients as well as internal technical project teams...Work at office
$176.72k - $265.08k
...electronic trading venues and 20+ regulatory bodies.The NAM Head of Client Engagement is a pivotal C14-level leadership position based at... ...high-impact solutions across trade capture, STP, and regulatory reporting.People Management: Build, lead, and develop a high-performing...Full timeWork at office- ...’ll Make an ImpactAs Senior Director of Client Engagement at Epsilon, you'll be the leader... ...feedback on performance for both direct reports and cross functional teams.Lean in as a... ...and negotiation.High acumen of service operations, contracting, and financials.Why you...Contract workTemporary workFreelanceLocal areaFlexible hours
- ...technology challenges. We help our clients identify strengths, uncover... ...a direct sales position that will report to the Sales Business Unit (SBU) Head - TIME and work closely with the segment... ...working within a structured sales operations environment will be important. You...Full timeWorldwideVisa sponsorship
$103.68k - $193.43k
...Rakuten Advertising unites technology, client strategy and consumer insights to... ...objectives and work to achieve clients’ KPIs. Reporting into our Head of Client Services, you’ll be... ...expansion, renewals and the smooth day-to-day operation of the client facing teams. Key...Full timeLocal areaImmediate startWorldwide- Onshore is seeking a Director of Client Success to architect the operational backbone post-sale, standing up processes, reporting, and a scalable team of Client Success Associates. You’ll be the technical escalation point between client success, sales, and leadership,...
$250k - $325k
...Director to lead and scale its global Data Operations function. This position will be responsible for data operations, data strategy, reporting and the integrity of investments across... ...teams to support accurate external and client reporting.Lead prioritization...Full timeTemporary workWork experience placementFlexible hours$200k - $300k
IED Sr Product Manager - Client Intelligence Systems & AnalyticsRole SummaryThe Senior... ...with direct impact on client engagement, reporting, and data-driven decision making.In conjunction... ...across business, technology, data, and operations to align priorities, manage dependencies...Temporary work- ...service model for high-net-worth customers through our Private Client offering. Join us as a Market Director in New York City and lead... ...contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information...Immediate start
$80k - $95k
...Year wins, plus Emmys, Cannes Lions, Clios, and Effies across clients in finance, tech, entertainment, consumer goods, and real estate... ...financials including creating statement of works and managing hourly reporting and resourcing - The ability to think strategically,...Hourly payFull timeWork at officeFlexible hours$135k - $170k
...The Senior Product Manager - Strategic Clients & Projects Lead will serve as the... ...prospect engagements across Real Assets. Reporting to the Head of Product - Real Assets, this role is... ...institutional clients to translate business and operational requirements into clear product inputs...Local areaFlexible hours$70k - $75k
...Manager, Client Services New York, NY Kargo creates powerful moments of connection between... ...partner rather than a vendor to manage. Reporting delivered with insight, not just data.... ...role in agency planning, buying, or ad operations Working knowledge of direct and programmatic...Local area$191k - $242k
...Senior Manager, Global KYC and Client Onboarding New York City, NY Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing... ...the ever‑evolving cryptocurrency landscape. Reports To: Global Chief Compliance Officer Job Summary...Local area$70k - $75k
...Manager, Client Support The Program Services Department coordinates client engagement and support for God’s Love We Deliver. As the... ...metrics. Analytical mindset with problem-solving, data analysis, reporting, and budgeting skills. Working knowledge of Microsoft Office and...Full timeWork at officeRemote workWork visaMonday to FridayFlexible hours1 day per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Client Operations and Client Reporting. Be the first to apply!
- senior director of client services New York, NY
- director client management New York, NY
- director of customer service New York, NY
- customer care manager New York, NY
- manager customer service New York, NY
- director of client services New York, NY
- director client operations New York, NY
- contact centre manager New York, NY
- strategy & operations manager New York, NY
- program operations manager New York, NY




