HR - Employee Relations

Minimum requirements: 3-5 years of employee relations experienced, experience conducting investigations, strong knowledge of employment laws, and experience with ER case management systems.

Qualifications: experience in Retail and Manufacturing supporting large hourly workforces, understanding of accommodations

Job Requirements:

We have an immediate need for temporary Employee Relations support due to increasing workload. This temporary support is intended to bridge a short-term capacity gap, stabilize caseload distribution, and ensure the Employee Relations function can continue delivering timely, effective, and risk-conscious support to the business.

GENERAL FUNCTION

Responsible to provide advice and consultation to support positive employee relations strategy, including but not limited to: investigation of employee open door concerns, consultation with cross functional partners to resolve to employees’ questions/concerns in a timely manner, interpretation of company policies for management, assisting management to address performance issues, identifying resources to support managements’ HR needs, counseling management regarding their responsibilities, supporting compliance efforts and coach on changes in relevant laws/regulations, interpreting and applying relevant contract provision in union stores.

Handle complex and emotionally charged issues with composure by addressing the situation objectively and without bias. Consult with managers in writing and deliver feedback in a manner that motivates employees to improve, while also providing solid documentation for terminations (if needed). Ensure Company policies and practices are followed consistently and fairly. Interpret and apply applicable labor and employment laws, regulations and standards at the federal and state level for the U.S. and applicable laws of Canada and Puerto Rico.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent HR experience
• 5 Years experience in Employee and Labor Relations or related field
• 3+ Years of related Human Resources experience or proven record of business management experience
• Excellent written and interpersonal communication skills
• Demonstrated ability to handle extremely difficult or volatile situations/individuals effectively
• Ability to conduct investigations in a neutral manner
• Demonstrated ability to use sound judgment and maintain confidentiality
• Strong organizational skills and attention to detail
• Knowledge of Federal and State Employment Law

PREFERRED QUALIFICATIONS

PHR or SPHR certification

Bilingual in French and/or Spanish