Transportation Manager

Transportation Manager

Location: Greensboro, NC Schedule: Monday-Friday, 7 am to 5 pm

Take your career to the next level with NDCP!

Company Overview: National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management—and we're looking for passionate individuals to help us keep moving forward.

Position Overview: The Transportation Manager will ensure safe, legal, and timely delivery of freight to member stores throughout the assigned territory. The Transportation Manager provides direction and oversight of all transportation-related functions at his/her assigned territory and associated transportation hubs.

Why Work With Us? At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success—because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career.

Benefits you can count on:

• Medical, dental & vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Companypaid life, AD&D, short and longterm disability
• 401(k) retirement plan with company match
• Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
• Additional benefits: employee assistance programs, discount programs, tuition discount program, and more!

Responsibilities

1. Responsible for direction and coordination of the Transportation Supervisor and route drivers to ensure maximum performance relative to product delivery, service, and good customer relations

2. Ensure customer complaints are investigated and resolved related to in-store service and delivery

3. Ensure full compliance with all company quality assurance standards

4. Develops annual cost savings initiatives that are aligned with the company's strategic plan

5. Manage the department's annual operating budget and assist in cost analysis

6. Oversee the hiring, supervision, scheduling, and termination of personnel.

7. Effectively schedules, supervises, and directs transportation personnel

8. Monitors Driver performance weekly through Motive and Ortec. Counsels Drivers on performance issues and areas for improvement.

9. Creates a team-oriented environment by developing supervisors, conducting performance appraisals, and communicating updates to processes, procedures, and policies

10. Ensures that personnel understand and implement safety and regulatory policies and procedures

11. Manage fleet utilization, tracking the status of vehicle/equipment, monitoring equipment on the Out of Service report, and holding all equipment service providers accountable for repairs identified within DVIRs and PM's.

12. Ensures compliance with DOT hours of service by giving immediate feedback and taking corrective action when they become aware of HOS issues. Supervisors will utilize the NDCP standard disciplinary action outlined by the driver's expectations that corresponds to the risk of the violation.

13. Works with the Safety Manager on proper safe driving techniques while using the Motive AI Cameras system to identify risky behaviors, proper lifting, and training in all required DOT regulations.

14. Performs other duties as assigned

Supervision exercised: This position has supervisory responsibilities for the TSR and transportation associates, up to 50 associates.

Qualifications

What you bring:

• BS/BA preferred
• 5-7 years of multi-state transportation management experience in the food distribution industry
• Demonstrated mastery of the Federal Motor Carrier Rules and Regulations
• Knowledgeable of related OSHA standards and regulations
• Proficient in Microsoft Office software, including Outlook, Word, and Excel
• SAP experience preferred.
• On Board Computer System Experience required, Motive preferred.
• Prior experience with routing software, Ortec preferred.
• Experience with 3rd-party maintenance vendors
• Excellent verbal and written communication skills
• Strong leadership and decision-making capabilities required
• Excellent interpersonal and collaboration skills required
• Willing and able to work flexible/extended work schedules, as needed
• Class A CDL preferred

Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.