Funeral Director Associate

Funeral Director Associate page is loaded## Funeral Director Associatelocations: FL - Margatetime type: Full timeposted on: Posted Todayjob requisition id: Req.159032Our associates celebrate lives. We celebrate our associates.Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.**Job Responsibilities** * Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures* Adheres to all Company and Regulatory requirements* Cares for the deceased in a respectful manner while performing a variety of tasks which may include: + Removals and transfers + Lifting of deceased human remains + Dressing and casketing + Coordinating and assisting with funeral service and visitation + Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families + Setting of chairs and the removal, proper care and storage of these items + Removals and transfers* Assists with funeral services by: + Coordinating the parking of cars + Ushering + Driving funeral vehicles + Assisting at chapel and church services + Assisting at the cemetery + Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families + Setting up chairs and the removing, properly caring for and storing of these items + Participating at special functions* Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of: + Documentation + Stationery + Information on insurance, health benefits and pension, + Pre-arrangements for next of kin* Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry* Assists with general office duties such as preparing reports as needed* Assists with the maintenance of vehicles, the facility and property; receive caskets and other funeral home supplies as well as place into inventory and carrying out any other responsibilities that may be reasonably delegated by management* Answering phones, preparing reports as necessary and participating in staff meetings* Performs other duties as assigned**Minimum Requirements****Education*** Graduated from an accredited school or college of mortuary science* Current Funeral Director license within the practicing state* Valid state driver’s license with an acceptable driving record required to operate company owned vehicles**Experience*** Typically requires 6 months of previous work experience in a customer service role**Knowledge, Skills and Abilities*** Good driving record and valid driver’s license* Previous customer service and/or sales experience would be a definite asset* Knowledge of computers and some software would be an asset, or willingness to learn* Above average communication skills* High level of compassion and integrity* Problem solving skills* Ability to multi task and set priorities* Detail oriented* Professional and team player**Work CONDITIONS**## ## Work Environment* Work indoors and outdoors during all seasons and weather conditions* Limited amount of local and/or multiple location traveling required* Professional Dress is required when in contact with families## ## Work Postures* Frequent, continuous periods of time standing, up 6 hours per day* Sitting continuously for many hours per day, up to 6 hours per day* Climbing stairs to access buildings frequently## ## Physical Demands* Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage* Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds## ## Work Hours* Working beyond “standard” hours as the need arises* Travel up to 25%Postal Code: 33063-4552Category (Portal Searching): OperationsJob Location: US-FL - Margate #J-18808-Ljbffr