Director of Client Services
SYNERGY HomeCare Franchising, LLC
As a Director of Client Services you will play a critical role in shaping the future of our organization and the lives of our clients. We are seeking a seasoned and passionate professional to lead our team in delivering exceptional client service, driving operational excellence, and fostering strategic partnerships. Responsibilities: Develop and implement client service strategies to drive growth, retention, and satisfaction Lead a team of client service coordinators, ensuring exceptional customer service and timely resolution of client concerns Develop and maintain strong relationships with external partners and stakeholders, including healthcare providers, hospitals, and other care organizations Collaborate with internal teams to ensure seamless integration of client services, including care planning, scheduling, and billing Analyze client data and market trends to identify opportunities for growth and improvement Develop and manage budgets to ensure financial sustainability and profitability Ensure compliance with all regulatory requirements and industry standards Requirements: Minimum 2 years of experience in a leadership role, in home healthcare Proven track record of success in developing and implementing client service strategies Exceptional communication, leadership, and problem-solving skills Ability to work effectively in a fast-paced environment and prioritize multiple tasks Strong analytical and strategic thinking skills Ability to maintain confidentiality and handle sensitive information Benefits: Commission Sick Leave PTO Option for medical insurance #J-18808-Ljbffr SYNERGY HomeCare Franchising, LLC
Vacancy posted 5 days ago
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