Patient Care Coordinator

PSR Phone Operator WellMed

Location: WellMed / UHG Schedule: MondayFriday, 8:00 AM5:00 PM Interview: In Person

We are seeking a PSR Phone Operator to join the WellMed/UHG team! This is a great opportunity for a healthcare professional who enjoys helping patients and keeping clinic operations running smoothly.

As a PSR Phone Operator, you'll be an important first point of contact for patients, providing friendly and professional support while ensuring calls are handled efficiently.

What You'll Do

• Answer and assist with incoming patient calls
• Schedule appointments and provide basic assistance with patient questions
• Take and accurately relay messages to providers and clinic staff
• Direct calls to the appropriate department or team member
• Help maintain efficient call flow and a positive patient experience

What We're Looking For

• 2+ years of healthcare experience
• Familiarity with medical terminology
• Strong communication and customer service skills
• Professional, patient-focused approach
• Ability to manage multiple calls and priorities in a fast-paced environment

Dress Code: Khaki, blue, or black slacks with blue, gray, or black tops/scrubs

No license or certification required.